Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- |
- SKU:
- 10763802
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially purchased this due to my internet provider router not reaching my upstairs rooms well. This did provide a stronger signal and I would recommend for a house up to 1800 sq ft.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 1 out of 5 stars
TERRIBLE AND UNRELIABLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY FROM TERRIBLE ROUTER. I'm an ex-computer tech. I've run our network in our building for 18 years. I know far more than the average person, but it shouldn't take more than the average person's knowledge level to run a router. First router we've used that won't stay connected through any browser. Loses website connections (all open tabs) many times per day. Reset, firmware update, simplify configuration, stock or modified, IT LOSES CONNECTION FOR 5-10 MINUTES AT A TIME MANY TIMES PER DAY. This happens while painlessly being connected to any number of RDP clients, or none. Doesn't matter. Would never recommend. And now BB only has a 14 day return policy, so no returns. Replaced it with a NETGEAR Nighthawk WiFi 6E Router (RAXE300). It's run perfectly without any changes on our end since we installed it. Bought is using Prime, since they have free returns and will even pay the shipping.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichaelS,
I'm sorry to hear that you are experiencing network issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit for a replacement, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number ( N2012021798-0029) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Fast Reliable Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, and super simple to set up as your primary router or add as part of a mesh network. Also, cool lighting that clearly let's you know whether you are connected or not. Priced right, too!
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Works Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an easy set up. It has worked flawlessly since I hooked it up. All we do is stream and it handles the entire house with 2 teenagers perfectly. I recommend this product.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming and connecting 30+ devices
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from nighthawk and improvements are highly noticeable. No drops, great range and supports all of my billion devices without a hiccup.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece of equipment is an absolute beast and a workhouse. All of our devices, computers, gaming consoles, and streaming services work flawlessly and with no lag. 100% best router purchase ever.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Love Asus RT-AX5400 Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic router with wifi6. I have several devices that run on wifi and the performance is great. The best router ever and I definitely recommend it!
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was a huge upgrade over the standard issue router from my internet provider. It was pretty much plug and play. The ASUS software is also very helpful, I was able to set 5G for me and the wifi TVs in three rooms and the BLINK cameras. Then I set up a guest wifi in 2.4 G with a different password so the daughter and all her friends had wifi when they came over. The new router also enabled me to add two more home security cameras on the north side of the house. I was only able to use two and they had to be close to the router to work.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Buy!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great internet connection definitely helps it with being faster
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I bought this. I no longer have connectivity issues in the home lile i did with the xfinity router. So many advanced fratures for power users as well. Highly recommend.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Ditch the cable company rental fees!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to avoid cable rental fees and I am so glad I did. Perfect for taking full advantage of ISPs full speed, wifi network is perfect covers my whole house inside and out!
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Performance without the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, works out of the box, and app is great. Like the app functions complements the routers abilities. Not really into the RGB thing but it looks nice and you can change it with the app.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 4 out of 5 stars
Excellent, but not perfect for all use cases.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router seems like it's got pretty good bang for the buck. Generally speaking I don't recommend cheaping out on routers because they are usually artificially limited. This particular router seems to hit a sweet spot for features and performance to price. It's fast and supports a good number of gaming specific features. It's not perfect. I am only really using this router away from home so that I can use my Oculus Quest 2 wirelessly with my laptop. I have seen a few hiccups here and there with the video feed, but it's generally stable. With a few tweaks to the router settings, that issue will likely be eliminated. Overall, this is a good router that will handle most people's needs without any issues. While I wouldn't necessarily recommend it for people with a plethora of devices (my normal home setup consists of no fewer than 10 wired devices and something like 40 wireless devices), I do believe this router will be perfect for most.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Needed upgrade for Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to go visit family on my move to Florida. While staying there I noticed how slow there internet was. I wondered why and after I noticed that they were using the cable company router with single Smart SSID. I know from past experience that it is always best to use a third party router. I have use a AX-11000 ROG. But they did not need something that powerful so I looked for the next best thing to complement there needs so I went with this Router. I noticed a big different in performance through out the house. with no one having issues with multiple devices active on the network.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Wireless Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 5 year old netgear AC1900 Wireless Router to take advantage of my new COX Gigablast service. First of all, the Support from Asus is by far better than Netgear. I called several times with setup questions and never had to wait on hold for an available Support Technician. The web interface is intuitive and I can store all my music on a USB drive so I can listen to it from multiple computers and even my Home Entertainment system. I get excellent signal strength throughout the entire house without the need for a WiFi Repeater.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice Upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a game changer. Coming from a nighthawk ac3200, my speeds tripled once I installed this router. so far I have no complaints. Easy setup, a lot of options and fast. Thanks
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Most features for your money.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded with features not advertised. The value for the money is hands down unbeatable. Dual-Wan with fail over, VPN, etc. Perfect for home and small businesses.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 2 out of 5 stars
died after 1 1/2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was fast, with low latency and covered my entire house but earlier this month it gave out with no warning or reason.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear yourlocalpootis,
We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2102064882-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ:How to improve Wi-Fi Connection  https://www.asus.com/us/support/faq/1047919/
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have it in the basement and my room is upstairs and have had no issues with coverage of the entire house. Would recommend to anybody.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
great router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast and very easy set-up .. Wifi 6 capability allows more items on the system without losing bandwidth. game setting/mode is unbeatable.. have had almost 0 lag since installing
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend

















