Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2688 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Router, install was quick and easy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great. I don't game but needed something dependable, this is my 2nd Asus router and it has great coverage, it almost installed itself. It recovered quickly after a service interruption. I am +60 and i highly recommend this unit for ease of installation. Thanks to the in store staff at the Reno BBY for recommending it. Stay far away from the Nighthawks, their quality is gone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ASUS ROUTER. Truly the best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. App is very easy to download and has everything you need to control your Router . RGB light on the front is just enough as not to be overly intrusive. This router was a big upgrade from what I had and works well with spectrum internet services .

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had to replace our old router and simply plugged this one in with no issues. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Beast upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old ASUS Wi-Fi router and I can already see the difference in speed of my internet. This Wi-Fi router is a beast! I have 9 different people connected to the router for long hours and it is still doesn’t slow down in performance when I’m streaming 4K videos and playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my old router since I was not able to fully utilize my ISP speeds. I figured trying to replace the router before the modem would suffice. To my surprise it did and now I’m able to fully utilize my speeds and the range is great for rooms I used to have trouble with. For a fair price it is worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives good coverage around the house. The employee explained the qualities about the device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect with the Spectrum Modem. The dpeed and easy installation was great.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Solid router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had running 2 years and no issues. Good range and consistent signal.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Works as good as it looks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I woke up one morning and discovered my router had died naturally I started looking for a new one. After doing some research I settled on this ASUS Router. The set-up was easy and straight forward. The range is great and works throughout my house. Much better all round than my old one. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better coverage and signal strength than my 8 year old router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy APP set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, it was easy to set up with the APP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Router

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this router for almost a year and I've never had a problem with it. I don't use most of the gaming features. They are nice, but they aren't necessary. Also gives me a strong signal all over the house (1500 sq ft, give or take). Handles all 15 devices I keep on my WiFi and runs 1gbps internet great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Worth for gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within minutes of it being setup which didn’t take too long, my games have yet to have any slight amount of fluctuation or drops in performance, it feels like I changes service providers and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very good WIFI

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a very strong WIFI signal and simple to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Does its job well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and relatively easy plug and play setup. Wish they didn't make you create an Asus account to use it but thats the way of things these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Family Router!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best WiFi router, hands down. Covers my entire 2000 sqft home easily with 4 kids and 2 adults streaming in HD and gaming. The app has excellent parental controls, which is why I went with ASUS. This is perfect for monitoring, restricting and having time controls over all or individual devises.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Signal strong and everything I connect works flawlessly. Haven’t played with gaming mode yet but it bumped our internet speed much closer to what we’re paying for. Next will be a modem upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast gaming router

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my router from the verizon one. This router gives me excellent speed. Beyond the isp limit and the userface is easy to use as well

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed

    Rated 5 out of 5 stars

    Worthwhile upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router as an upgrade for my previous Linksys. I had been looking at mesh routers for quite a while. My old router would not consistently make it to all corners of my house for any high bandwidth applications. The options to add nodes to the mesh network did negate the cost of the upgrade; expanding network with nodes does provide a bit of future proofing. I expect to be able to upgrade my network without having to upgrade this router if he need arises. The cost was a factor but it quickly became moot as router exceeded expectations. I have noticed a considerable speed improvement and range has indeed improved. Video communication how has no gaps or freezes in the areas where it was spotty before. Setup was easy and the phone app has all of the options necessary for network monitoring and security. Even though I am not a gamer, this router has everything that I need or even wish for in a router. As of now, it was a perfect upgrade that I hope will provide service as long as my Linksys did.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    SUCH An Upgrade, Simple to Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old router (one of those $20 Netgear routers that you pick up when you're poor and desperate for any form of internet), there is absolutely no comparison. Setup was really simple, and our download/upload speeds tripled instantly. (I've been paying for Utopia fiber internet for way too long without a router that can actually use the speeds.) We can also use all of our devices without worrying that our streaming or downloads are going to make everyone else in the house stutter and pause. If you're like me, starting at the bottom of the barrel but worried that your networking inexperience will get in the way of finally gaining access to the internet you've been paying for, ASUS is an excellent choice.

    I would recommend this to a friend
Sponsored