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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,695 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s great not difficult to put in worked beautifu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great not difficult to put in worked beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much nicer than my old router, indeed a whole home wifi setup and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outstanding router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing router. Works in my house perfectly with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and it works perfect for all of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Router that could!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a new router for the gigabit internet connection to be installed, and this did the trick. only major downside is it can't be wall-mounted, at least not very easily as compared to some other Asus routers. The default firmware is actually very good, probably the best stock firmware I've used in a router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommended Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this router about 8 months. Everything works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast wifi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you into gaming and need fast speed, get this thing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I have owned especially for gaming and full family usage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds. Tons of features. Mobile app is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, really enjoyed the speed this new wifi router does.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to install, broadcasts far, installed and added aimesh easily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router and very fast. Support 1Gbps in each port. Recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhhh, i should not have wasted my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not perform as expected. For some reason it is causing random packet loss and not passing traffic for a few seconds. If you are browsing websites you won’t notice it, but if stream, use vpn for work, or play video games, you are definitely going to notice the issues.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Leandro,

      We sincerely apologize for the connectivity issues you're experiencing with the RT-AX82U V2 router and for the inconvenience this has caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Wireless Router] How to improve Wi-Fi Connection -  https://www.asus.com/support/faq/1047919/ Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this Router. Fast and efficient. Would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great router great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is the balls man way better then the night hawk 6 it replaced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks cool, works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well. Has a really cool look with the lights.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box. Was able to set up using my SmartPhone

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Lots of features and easy initial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fast and always reliable WiFi! So far been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WIFI 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI 6 5.0 GHz is where it is at my speeds are amazing

    I would recommend this to a friend