Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the routers out there i have no problems
I would recommend this to a friend Wonderful Wifi 6 Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing WiFi 6 Router. It is worth the money.....
I would recommend this to a friend- Pros mentioned:Performance
Good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works great with xfinity gig service.
I would recommend this to a friend - Pros mentioned:Speed
love this router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the router is the best made my speed almsot double
I would recommend this to a friend - Pros mentioned:Performance
Best router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best router I have bought em to date!
I would recommend this to a friend Best router ever!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great coverage! Outstanding security built in as well!
I would recommend this to a friend- Pros mentioned:Speed
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good router very fast I’d recommend it to anyone!!
I would recommend this to a friend Its what it is
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like a lot of these routers are just hype these days. I just went back to using what the ISP provided after not noticing much of a difference in terms of speed/ping/lan. Lights are cool and the port setting would be helpful if you're trying to host a server.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We regret to learn that the product didn't meet your full expectations. We apologize for the inconvenience this may have caused you. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which will be reviewed by our Product team.
Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2102064882-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1048876/
decent router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a second mesh point for its twin brother sitting in the living room. mesh program instantly picked up and was easy to setup. Only downside is you can't edit the color lights pattern when its in mesh mode. Trivial but gotta go for that gamer aesthetic you know?
I would recommend this to a friend- Pros mentioned:Speed
Fast Router, Cannot Figure Out Disconnections
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disconnecting my 2.4 Ghz and 5 Ghz connected devices every day and still cannot figure out why. Could be due to voltage fluctuations in my home, but somehow my verizon G3100 router holds connections stable. Would have given more stars due to how fast this router is, all the gaming features and the VPN features. I had to return it. The LED light was cool.
I would recommend this to a friend - Pros mentioned:Performance
Great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good router. I’ve had it connected for two days now and no problems. Set up was very easy.
I would recommend this to a friend Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to this device. However, I simply did not get the performance I expected from this device. I have a gigabit router and internet, yet I only gained 80 more MBPS from my previous router, which is not worth it. Also, I was never able to connect my WIFI extender to it and my SONOS system also had conflicts with it. I am returning this unit.
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Currently getting upwards of 750mbps wired into consoles. (I am paying for 1gig service) RGB lighting customization is easy and very attractive. No issues so far. Wish it was Tri-band but it’s understandable for this price range.
I would recommend this to a friendAwesome Router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice router, with lots of great features, and it doesn't just look great, it also performs great. I have gigabit internet, but my old router just wasn't able to keep up. Since I installed the Asus Ax5400 my upload and download speeds more than quadrupled. I would definitely recommend this router.
I would recommend this to a friendASUS-RT-AX82U router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a mid-range router. It has slowed down our computer experience.
No, I would not recommend this to a friendAmazing router for the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this router to cover my whole house with Wifi signal and it actually did it! The signal spans so far and wide it spans from one corner of the house where I set it all the way to the other, and the house is about 7000 ft2 to give an idea.
I would recommend this to a friend- Pros mentioned:Performance
Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, meets our needs. A good purchase for our home.
I would recommend this to a friend Great router that could be better with VPN support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powehouse router with tons of features. My only gripe is that it does not work well when you try to configure a VPN on the actual device. With VPN on, speed drops from 400-500mb to barely 25-30mb and ping is high.
I would recommend this to a friendConnection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been having nothing but problems with the WiFi constantly disconnecting no Matter which settings I use (2.4 or 5G. You also must use cat 6,7 or 8 Ethernet cables if you hard wire the system. If you use cat 5 Ethernet cables you will also have intermittent connectivity issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RafaelC ,
We regret to learn that you having issues connecting ,We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ,below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2307045372-0001)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1030645/
Cool and fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the look of something very modern. Much better than my old AC router
I would recommend this to a friend