Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- |
- SKU:
- 6532136
Customer reviews
Rating 4.7 out of 5 stars with 2695 reviews
(2,695 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi keeps cutting off . Not very reliable. Also the 5 gig setting is supposed to allow 2.4 gig switches etc to work but at 5 gig setting the 2.4 items all go out
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hsira,
We apologize for the connectivity issues you’re experiencing with your ASUS RT-AX82U V2 Router and any inconvenience this has caused. This is not the level of performance we aim to deliver. To help resolve the issue, we recommend reviewing the troubleshooting steps outlined in the following support FAQ. If the problem continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected -  https://www.asus.com/support/faq/1030641/
Rated 5 out of 5 stars
Seems to work well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well and at a semi-decent price now for newer wifi standard. (My $500 Netgear router died on me in month 13 [just outside warranty] so I am staying away from Netgear.) Let's hope this lasts 5-7 years.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Asus Quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis is a great router with a lot of settings and security. I purchased this to replace an AX3100 and I'm so glad I did! It's an Asus and the quality has always been top notch!
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great control panel interface. I don't like the color options it has, but you can shut them off too. Looks pretty nice. I had no problems setting it up or connecting any devices. It does not feel cheap or flimsy.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend- Cons mentioned:Lag
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good a little laggy at times with a lot of stuff running
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend Rated 5 out of 5 stars
Good router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No regrets. Asus ought to consider altering the color display to reflect status, green all good, red amber and such for when the router detects a problem status.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works as advertised. Love all the customization available as I had an older computer that did not work with the new settings and I am able to switch between settings on the fly. Very easy to set up and get going.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Asus Router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is amazing. I have a network of 3 of these around my house. It connects to one another wirelessly and you lose so little speed. Nice for a range extender without the loss of speed.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Happy ASUS router owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very, very happy with this router. I don’t do much gaming. I got tired of are router from spectrum constantly dropping connections to are ring, are TVs and weak signal to other things. Had for 2 mo now, no complaints.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at a reasonable price after 5 year old dlink router died unexpectedly. This has been stable and love the ability to update the firmware on the device to add latest wifi compatibility.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend- Pros mentioned:Range
Rated 4 out of 5 stars
Wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, does what we need it to do. I recommend this .
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend Rated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks cool too! Covers medium to large home with two floors. Even extends range outside around the house, which was not possible with previous router.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 4 out of 5 stars
router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good router for gaming and streaming services
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Great bang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good router, and has fixed all of my issues with spectrum’s routers. Some people gave it bad reviews but I think it has to do with their provider and they always blame the routers for their bad service.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Better Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really loving this router. Our old router wasn't doing the job and sometimes will have connection issues. Since we switched to this one, we noticed that our internet is much faster and more reliable.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Solid Router!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upfraded older Nighthawk and tried mesh system that absolutely failed. Had a few speed/signal glitches for first cpl days but seems to be working great now w/ 30 to 35 connected devices
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
a better router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way better than my netgear router. i had a new netgear, lasted about 4 months and died. got this ASUS and 1) it's way easier to configure 2) has more configuration features 3) easier to update and 4) more reliable.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Router!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing router with an intuitive interface! Much better than the Netgear Nighthawk I had. In case anyone was wondering, WiFi 6 is backwards compatible :)
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendRated 4 out of 5 stars
Update router for WPA3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good as long as you don’t mind buying all new gear. Anything I have that is over 3 years old will not meet it’s WPA3 protocols. Not what I hoped for. Of coarse I could spend hundreds more having Geeksquad come to my house. Lesson learned. Don’t buy unless your equipment is new.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
New router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still having same issues I was having with my old router and modem, so I can’t really give a proper review. I believe my new router is working properly. I believe I am having an issue with suddenlink cable. Go figure.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you are having issues with the router. Is it dropping the connection? You can try to relocate the router. As for the cable, you can try to use a different one. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support

















