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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,693 reviews
  • Rated 5 out of 5 stars

    Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEEms much better then the others we had .the others were not as good ...they were weak. An terrible signals

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router worked good for the first few months. Now the wifi goes in and out and the wired connection is dropping at random times

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Allen T,

      We're sorry to hear that the ASUS RT-AX82U V2 Router WiFi signal often disconnects and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2305049616-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1030641/ Asus

  • Rated 4 out of 5 stars

    Asus AX5400 router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice router. Even though it is a gaming router, we purchased it for our home usage wifi. We have computer, 2 laptop, approx 3 Alexas and other devices connect to it. It works good. I would highly recommend and purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router I have owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my apartment and have Wi-Fi all Over even in my parking lot worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With both of my kids being gamers on both the PC and their respective consoles, this router is handling the amount of streaming without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Works flawlessly! Would definitely recommend to anyone who wants a fast stable connection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a few problems on setup, but that may have been me. Has been working fine since. Little problem reconnecting to the Internet on a power outage or reboot of the unit. Haven't figured out if it is me or the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your property is larger than 2500sqft with multiple walls in the way then you’ll need a pricier router but if under 2500sqft this router is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router, get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. This thing can handle so many devices. I have about 53 device connected and I never lose connection or drop signal. A must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router on the market

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from a netgear nighthawk. That thing was a joke and always gave me problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is so good one of the best for sure you can't go wrong . The security is amazing makes you feel alot safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AiMesh feature as i have an older AX3000 I connected to it. I now have 900MBPS in my garage yeeeeeah buddy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS- RT-AX82U

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would hover but you get what you pay for! Would recommend to all my friends if i had some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old routers 5g would go in and out. I took it back and with the warrantee they swapped it out and I got this model and so far it is running great

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not a Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Asus RT-AX82U failed to connect to WIFI from CenturyLink modem C4000BG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE upgrade to my wireless connection..,that being said, if your service sucks, this will not improve that...that’s your provider, get mad at them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darth vader

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality right here. Never have a connection problem. Can control everything from and app. Looks cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and compact router - one great thing is that it combines the 2.5 and 5 networks and dynamically moves devices between as needed and as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus router works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old router died so we needed a new one. This had all the features and Wi-Fi 6 support for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend this one. Good customer service. Very knowledgeable staff. Thank you so much for your help with the decision. Thanks

    I would recommend this to a friend
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