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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,695 reviews
  • Rated 5 out of 5 stars

    great router upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old routers 5g would go in and out. I took it back and with the warrantee they swapped it out and I got this model and so far it is running great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE upgrade to my wireless connection..,that being said, if your service sucks, this will not improve that...that’s your provider, get mad at them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and compact router - one great thing is that it combines the 2.5 and 5 networks and dynamically moves devices between as needed and as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Works flawlessly! Would definitely recommend to anyone who wants a fast stable connection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am easily persuaded by how something looks as well as performs. I love the looks of this. I wanted to replace my Google WIFI mesh setup and go to a single router. Knowing that a router can only push what is provided I understand that I would not be utilizing the full functions and potential of this. However I felt like my WIFI speeds were slower using this then my Google mesh system and since I only have 1 phone in my house that uses WIFI 6 I saw no need to keep this. Also, I felt it was more of a pain to access this router outside my network then with my Google setup. This could be due to the fact I am just missing a setting or a function though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is so good one of the best for sure you can't go wrong . The security is amazing makes you feel alot safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AiMesh feature as i have an older AX3000 I connected to it. I now have 900MBPS in my garage yeeeeeah buddy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've this router ain't worth money, I've had it less than 6 months and it quit working. Piece of junk

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear VictorS,
      We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ:How to improve Wi-Fi Connection  https://www.asus.com/support/faq/1047919/ Asus

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, pricey but definitely worth it if your looking for great signal for gaming or anything else that needs heavy bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this a year ago, overall a good fast router with great security features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better connection/speeds than my older one. But not sure the value of the lights in the front. Also, would be nicer if the router stood up and assumed a smaller footprint. No need to have it spread out all over my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS- RT-AX82U

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would hover but you get what you pay for! Would recommend to all my friends if i had some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darth vader

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality right here. Never have a connection problem. Can control everything from and app. Looks cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router so far so good haven't had any connectivity problems. Definitely better than the AX3000 i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi 6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked as I've needed best feature of all is the gaming priority set up. Haven't had many issues but device has reset itself twice so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus router works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old router died so we needed a new one. This had all the features and Wi-Fi 6 support for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues. A lot of advanced features to play around with to secure network. App for router makes for an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schweeeet router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router! Paired it with my older Asus AC3100 using AI-Mesh and extended my netwrk beautifully. No more weak signals in the garage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad default config, and too far into the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a bit too far ahead in time. WPA3 and some of the latest Wifi enhancements are not usable for the home. A LOT of modern devices cannot connect to this when you enable it. You have to disable almost all of the latest features to get this to work in a connected home (TV, Smart bulbs, some laptops/desktops, etc.) On initial setup, two things stood out: 1. It starts with an open network. Please make a default network and put a password on it. 2. This started with the subnet of 192.168.50.0/24. Please do not do this ever again. There is nothing wrong with either 192.168.0.0/24 or 192.168.1.0/24

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robust and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust and reliable router. Would recommend for security, business or gaming purposes.

    I would recommend this to a friend