Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,693 reviews
  • Rated 3 out of 5 stars

    Looks good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am easily persuaded by how something looks as well as performs. I love the looks of this. I wanted to replace my Google WIFI mesh setup and go to a single router. Knowing that a router can only push what is provided I understand that I would not be utilizing the full functions and potential of this. However I felt like my WIFI speeds were slower using this then my Google mesh system and since I only have 1 phone in my house that uses WIFI 6 I saw no need to keep this. Also, I felt it was more of a pain to access this router outside my network then with my Google setup. This could be due to the fact I am just missing a setting or a function though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing router

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this a year ago, overall a good fast router with great security features

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    IoT Devices Never Stayed Connected

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IoT devices never stayed connected, they kept dropping.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BeBetter,



      We certainly understand your disappointment and the inconvenience this may have caused.




      If your IoT devices never stayed connected, please verify the devices connecting to the router are working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable.



      If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, pricey but definitely worth it if your looking for great signal for gaming or anything else that needs heavy bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust and reliable router. Would recommend for security, business or gaming purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High powered and dependable!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for reaching every corner of our 900 square foot town home with seamless WiFi access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, could be better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better connection/speeds than my older one. But not sure the value of the lights in the front. Also, would be nicer if the router stood up and assumed a smaller footprint. No need to have it spread out all over my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great at my son’s apartment! He does lots of gaming and it has worked without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi 6

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked as I've needed best feature of all is the gaming priority set up. Haven't had many issues but device has reset itself twice so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router so far so good haven't had any connectivity problems. Definitely better than the AX3000 i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service. Easy checkout at store. Sales associate very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues. A lot of advanced features to play around with to secure network. App for router makes for an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS-RT-AX82U Wifi Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was able to provide y 2-story 1,300 sq. ft. townhouse with coverage all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty blue light

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy for me to set up my fault not the router.I have had other routers that were easier to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schweeeet router!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router! Paired it with my older Asus AC3100 using AI-Mesh and extended my netwrk beautifully. No more weak signals in the garage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad default config, and too far into the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a bit too far ahead in time. WPA3 and some of the latest Wifi enhancements are not usable for the home. A LOT of modern devices cannot connect to this when you enable it. You have to disable almost all of the latest features to get this to work in a connected home (TV, Smart bulbs, some laptops/desktops, etc.) On initial setup, two things stood out: 1. It starts with an open network. Please make a default network and put a password on it. 2. This started with the subnet of 192.168.50.0/24. Please do not do this ever again. There is nothing wrong with either 192.168.0.0/24 or 192.168.1.0/24

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS gaming router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect no lag. App works perfect away from home for kid control shutting on and off Wi-Fi once chores are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router no only works amazing it has a space age look to it so everyone knows you have the most up to date technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reboot the device from time to time, but love the AIProtection it offer with no subscription. These are the kind of service which you normally need to pay for on the enterprise grade firmwall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I ever purchased. Does extremely well to prevent hacking as compared to Verizon Fios Routers

    I would recommend this to a friend
Sponsored