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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,695 reviews
  • Rated 5 out of 5 stars

    High powered and dependable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for reaching every corner of our 900 square foot town home with seamless WiFi access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect no lag. App works perfect away from home for kid control shutting on and off Wi-Fi once chores are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router no only works amazing it has a space age look to it so everyone knows you have the most up to date technology.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Asus RT-AX82U failed to connect to WIFI from CenturyLink modem C4000BG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pretty blue light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy for me to set up my fault not the router.I have had other routers that were easier to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reboot the device from time to time, but love the AIProtection it offer with no subscription. These are the kind of service which you normally need to pay for on the enterprise grade firmwall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS-RT-AX82U Wifi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was able to provide y 2-story 1,300 sq. ft. townhouse with coverage all around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IoT Devices Never Stayed Connected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IoT devices never stayed connected, they kept dropping.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BeBetter,



      We certainly understand your disappointment and the inconvenience this may have caused.




      If your IoT devices never stayed connected, please verify the devices connecting to the router are working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable.



      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service. Easy checkout at store. Sales associate very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi -6 router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Love the gaming port, first time my Xbox has had an open gaming port for Call of Duty since modern warfare. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of them. One for my son and one for me. They are great.... Lots of features packed in the OS and has good security features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust ASUS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and have had no problems with connectivity since installed. Three weeks have past. The thing just looks as good as it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi 6 ASUS Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing this new router the increase in my wifi signal was by leaps and bounds. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I ever purchased. Does extremely well to prevent hacking as compared to Verizon Fios Routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router, worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Security features good. Replaced Fios router, so paying for itself and less $ going to Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for a gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. He's very pleased. I bit pricier but I used my Best Buy points to get it for a good price. received on time in 2 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent router!! Basic routers do not have the throughput of these types. Asus is very easy to use and is great for a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the entire house of 1400 square feet for wireless connectivity. Highly recommend. Lots of extra ports to expand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router with not the best range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for buck system. The range could be better as the speeds drop really bad as soon as you are not in the same room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SWEET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at an excellent price point. Would highlight recommend to anyone in the market for a product such as this

    I would recommend this to a friend