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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,695 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and very sturdy especially if you have little ones around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router! Easy to set up a Mesh network with the additional nodes. The app makes it easy to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to replace the one cox supplies. This router is awesome. Much better connectivity and range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price. Always can count on Best Buy team to help with product information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to split out the 2G from the 5G and this device did it easily. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performance so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router for the price, recommend getting the best buy warranty as their routers seem to not like firmware updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ASUS. It’s solid. I feel like it should have more memory in this price range though. It’s been running around 80% processor capacity for a family of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way more gooder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It way more gooder. This set up is a lot better than using what your cable company will give you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this and the features it has are very nice. Have always had Linksys or Netgear. Glad i gave this a try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good internet connection with this router. I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my router. Definitely it worth the money. Is incredibly the amount of options and customisation that you have with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent router, expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, but the 60 dollar version does everything this one does and does it just as well. If you really wanna splurge this is the router I would pick over netgear. Full bandwidth via WiFi 1Gbps

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable service and reliability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has given me and my family dependable service for all of our electronics. We also use a streaming tv service and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router i have ever used

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never drop internet no more since buying this...a little hard to understand the menu but over time its easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus makes the best routers. This router is my second router that is connected to another Asus router as a mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AX5400 Dual Band wifi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A supper fun router works great and have a lot of controls. Not just a gaming Router helps with all computers, TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi 6 is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up to wifi 6 with this router and I am very impressed. The customization on this router is excellent, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for existing router and works perfectly.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade for existing router and works perfectly. The user interface is nice and clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router worked good for the first few months. Now the wifi goes in and out and the wired connection is dropping at random times

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Allen T,

      We're sorry to hear that the ASUS RT-AX82U V2 Router WiFi signal often disconnects and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1030641/ Asus

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi router has been working very well. All of our devices have very good response times to the Internet.

    I would recommend this to a friend