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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,695 reviews
  • Rated 4 out of 5 stars

    Pc

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well tought it would better my Speed of internet but still slow on my gaming pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well and the lifetime internet protection really makes it worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, good connectivity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this when my previous router stopped working. No problems so far, fewer problems than my previous router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highley recommended router, It's worth every penny I have invested in... Looks great Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live on 5 acres I get the signal everywhere on it I can put up wireless cameras everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have any complaints so far. Fast connection and I like using the mobile qpp to check and configure the router.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting it up. Initially it wouldn’t connect with my modem. After turning the modem and router off and on they finally connected. Just had a power outage and now, again, they will not connect . Had the cable company check the modem which is working fine. He couldn’t get the router to connect either. Decided to temporarily rent a router from the cable company until I can get this router working. Very frustrating!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate your feedback on this model. We're sorry to hear that you're having issues setting up your router. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below: https://www.asus.com/support/FAQ/1016107/
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect this router to up my download and upload speeds so much! But this far exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can change the color of the router and my son’s pc runs much faster when downloading or updating games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS is king

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Google nest due to inconsistencies across network. Very satisfied with upgrade and looks great to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock Solid device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router i have had so far , Mesh network easy to set up , would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial review after 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for commercial use, not for gaming at all. So far, it's been consistent but I did had to reset it a few times. Overall, it was an upgrade from Netgear Nighthawk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router with cool features. I would suggest to spend a little bit more money and get something with WiFi 6E support. It’ll be future proofing for your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase our wifi routers from Best Buy. They seem to last longer than other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my low strength WiFi issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb machine - I get signal in all areas of the house and far into the backyard Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router for the money. If you need more power go for the RT-AX88U 299.99.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty fly for a wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life changed, I was living so slow ! This one was a good deal for the price and the specs and compare with its competitors it kill it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router. It’s worth the money. I would gift one to a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is the best router brand for me. Ive tried other brands and Asus has always ended up being the better brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. Worked exactly as expected with no issues for Verizon Fios internet service.

    I would recommend this to a friend