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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have any complaints so far. Fast connection and I like using the mobile qpp to check and configure the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and setup. Router had a bunch of great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty fly for a wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life changed, I was living so slow ! This one was a good deal for the price and the specs and compare with its competitors it kill it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is the best we have ever had...really great router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase our wifi routers from Best Buy. They seem to last longer than other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. Easy to configure. I havent had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS is king

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Google nest due to inconsistencies across network. Very satisfied with upgrade and looks great to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can change the color of the router and my son’s pc runs much faster when downloading or updating games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router with cool features. I would suggest to spend a little bit more money and get something with WiFi 6E support. It’ll be future proofing for your investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial review after 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for commercial use, not for gaming at all. So far, it's been consistent but I did had to reset it a few times. Overall, it was an upgrade from Netgear Nighthawk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router. It’s worth the money. I would gift one to a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my low strength WiFi issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb machine - I get signal in all areas of the house and far into the backyard Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this router in hopes to be able to run high mbps but was dissapointed. I was getting max 300-400 mbps. Messed with it for days and couldnt get the max output at all. Pluged ethernet directly to my carriers modern/router and i was getting 900 mbps. I returned it the next day

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dyang,

      We sincerely apologize for the issue you've faced with the router and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.

      Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2305049616-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. Worked exactly as expected with no issues for Verizon Fios internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and my kids love the new way to connect and I do recommend this love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make wifi great again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty gadget that makes spectrums crappy internet actually work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is the best router brand for me. Ive tried other brands and Asus has always ended up being the better brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade to an old router. This one works well and has good strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer reach than my Linksys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. My last router didn't reach to the back bedrooms of the house. This one reaches fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First non netgear router and I’m happy with it. Looks cool and has extra features for gamers.

    I would recommend this to a friend
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