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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,695 reviews
  • Rated 5 out of 5 stars

    My Wi-Fi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and excellent quality Wi-Fi. Not just beautiful but also excellent disign

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, it really boosted my connection higher than what we currently pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not certain whether it's the router, but there is still times where internet seems a little slow. Definitely please overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality product. Great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My internet coverage has triple over my internet provider's highest quality equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Wi-Fi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could’ve purchased for my house hold. My Wi-Fi has never been this perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOLID ROUTER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a solid not great router....needs be rebooted more than i would have thought....solid wifi coverage range and speeds....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast wifi6 router, that's your best choice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good, fast wifi6 router and I like the VPN service. I need it to connect to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El equipo realiza su cometido fácil de usar te ayuda a mantener una internet estable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really improved our network status. Has been great while working at home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this router in hopes to be able to run high mbps but was dissapointed. I was getting max 300-400 mbps. Messed with it for days and couldnt get the max output at all. Pluged ethernet directly to my carriers modern/router and i was getting 900 mbps. I returned it the next day

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dyang,

      We sincerely apologize for the issue you've faced with the router and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.

      Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2305049616-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing and works great. Sleek look to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router, though I've had some performance inconsistency with devices over wifi. Setup software for pc, and phone app are excellent and highly customisable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I have owned. No disconnects, very good WiFi bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RGB on a router……let’s go if you have Comcast buy this instead of nighthawk that thing sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for the buck router.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosted my wifi signal very much over the built-in router/modem combo that my ISP gave me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless is working extremely well the price good and connected very fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great havent had issues with gaming systems since i bought this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product in and out of store thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi6 gaming router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and fast WiFi6 connectivity. Easily navigated user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does it all best investment ever I will never give Netgear my money again.

    I would recommend this to a friend