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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,695 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. So far so good with 30 days of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi extender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works amazingly especially in it's gaming mode boost more then enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can customize the colors I t he front soo cool and product is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good gaming router , setup was straight forward, has lots of customization features. Lacks in some areas if using as a router for everything else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a while now and its working perfectly . So far no dropped wifi and stronger signal that my previous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    improve my wifi looks cool :) range could be a bit better GUI interface is excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    qc issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    died in 3 months had to have replaced and went back to netgear

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Frank F,

      We're sorry to hear that the router stopped working. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Our goal is to ensure every purchase is a positive experience. We understand that you no longer have the device, but we will forward your feedback to the Product team for review.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2102064882-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Router gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router no cap for gaming help me to get better ping. Also the lights are incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Wifi 6 router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for boost ur speed but one in while its drop connection and stop working but overall its working good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, cool configuration/setup online that you can log into and customize and monitor settings. Way too many settings for my knowledge though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we needed a reliable router and this ine is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the router has been able to provide stable Wi-Fi speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router, great price. fast network. great security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best RGB Router!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It works great and I love that I can pair it with my Razer Chroma application!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware and reliable. Need to be able to change settings when used as a aimesh mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router operates well and better connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    activation Works Better than my old asus Always have bought asus this is the best one I've had yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely boosts WiFi. Has trouble staying connected to PS5 and kids chrome books. Unsure why at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just Awesome I love it. I’m able to use all our devices without any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute crap, caused nothing but headaches and multiple calls to Spectrum trying to resolve. It's only 5 months old.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To determine the exact cause of the problem you're experiencing or obtain assistance in repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305049616-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus