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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,695 reviews
  • Rated 5 out of 5 stars

    Great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router that worked very well and was very good for console gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super wide spectrum. Reliable bandwidth. VPN feature is a nice addon bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a smoother connection, set up was a breeze too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good most of the time. I have a Visio that does not like it and sometimes says the password is not correct unless a reboot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the one I had previously. Colors are nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Very good software built in. Doesn’t skip a beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Separate your devices with dedicated connection is fantastic especially for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really fast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy does it again there is reason i keep returning to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and fast response router. Does the work for 10 computers at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Maybe a good buy?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to be returning this. I have 17 devices that are Wifi 6 capable, and none of them work properly on the 5 Ghz network. Only the 2.4 Ghz network seems functional. Of the devices that did connect to 5 Ghz, that were Wifi 6 capable, the performance was very poor, even 5 to 10 feet away from the router with no obstructions. Normally I do like and recommend Asus products, it is too bad I appear to have a defective one. When I switched back to my old router that I was replacing/upgrading from (TPLink Archer 2300 - AC2300) None of my devices were having issues. I'm sure if I had gotten a non-defective unit, my results would have been much better.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear David,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with the connection issue on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you try changing the channel bandwidth of each band of 2.4 GHz to 20 MHz, and for 5GHz please select 60MHz. Test each of the channels first for improved stability. You can also do the speed test for each. If you’re still experiencing issues, please send any feedback via ASUSWRT(ASUS router Web UI), or ASUS Router App, or send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the features it has are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speeds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this to my modem and not once have not disconnected it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but prepare to make some changes on your own to get it working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive, not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, WiFi 6 is good, but I lose the signal to this thing constantly.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SoCalGameDev, Certainly, we understand your disappointment with the issue that you're having with the device and I'll be happy to assist. You may view the following link for additional information on this: https://www.asus.com/us/support/FAQ/1030645/#:~:text=Press%20the%20RESET%20button%20around,the%20router%20is%20rebooting%20itself. If you have any further technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus or Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this purchase! ASUS has really gotten better over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for upgrading router!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router had zero issues install and configure in home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really nice upgrade from our original old router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router iv had it has amazing settings n can reset easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well in 2400 sq ft house. Only negative is its horizontal design require more table space than vertical models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this router.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting max wifi signal across my entire two bedroom apartment.

    I would recommend this to a friend