Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
Great Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Connection. Exactly what we needed to boost our WiFi.
I would recommend this to a friendWeak signal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router worked awesome if you were in close proximity. I have a 800 sqft home and the signal was great in the house. The 5g signal dropped off abruptly just off the back porch less than 50 ft from the router. The 2.4g signal was very spotty. I was only getting about 2gb per second download in my detached garage less than 100ft from router. I returned the asus router and when back to my older AC router that worked.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that experience issues with the signal. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about purchasing another model, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Wifi 6
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Getting stable internet across multiple devices.
I would recommend this to a friendAsus Router speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Asus routers. Very good quality and speed
I would recommend this to a friendImpressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, great for all use of elctronics that need connected
I would recommend this to a friendHorrible expensive rat crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete bunk. In under a year and half it’s giving all sorts of wifi issues. Of course Asus is annoying and can’t get back to us and bets but coverage is over. Sucks to suck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jackie ,
We regret to learn that you having issues with connection . We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ,below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2012021798-0027 )Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Alien looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of the same old boring looking routers? Then Get it… Now!
I would recommend this to a friendBest wi fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, start working instantly, price fair for good coality
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router has sped up the connection so well! We are really impressed!
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great whole house device works as intended very good wireless!
I would recommend this to a friendBig WEEFEE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi is very capable with this router. It is nice to have an access point as well set up if you have a larger home.
I would recommend this to a friendGamers Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wired router for gaming. The WiFi is geared for gamers.
I would recommend this to a friendMight work for you, didn't work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning. I had trouble with getting devices connected. Once connected they wouldn't stay connected. Read various things on support forums about iPhone settings causing issues, never figured it out. My email to Asus support was unanswered.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having the connection on this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic router. Great features. Great build quality.
I would recommend this to a friendGreat router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage area compared to others. Great transfer speed as well
I would recommend this to a friendWorks excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for anyone in a big house.. works perfectly fine.
I would recommend this to a friendGreat router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, however decided to use netgear due to better reliability.
I would recommend this to a friendgood router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really like this router, it works well and it has pretty color.
I would recommend this to a friend5 star
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router! Perfect for use with multiple devices.
I would recommend this to a friendGreat value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from netgear ac1900. Better value than netgear AX series.
I would recommend this to a friend