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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,695 reviews
  • Rated 4 out of 5 stars

    Connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me time before I even had time to set it up. But hopefully it’s the best. Paid extra power have a lot to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic router with good range at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It doesn’t talk or fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Syfy looking thing almost expected it to talk to me, but set up quick and works great! Oh but it doesn’t talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff I really like it works well looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well. At times drops signal but then comes right back up to full strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase for myself and family. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our reception on our TV and Laptops have increased ten-fold...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good signal, can receive signal in a very far distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another ASUS. Made a ASUS mesh network at my house. Great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is amazing i don’t loose connectivity at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid, died in a week

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in mid-June, it quit a week later, dead. I sent it to ASUS as an RMA, mistake, don't ever do it. July 7, still no ETA on getting it back. Piece of junk, don't buy it. ASUS customer service, worse.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear James S,

      It is really unfortunate to hear that your router stopped working after a week of use. Usually we recommend returning defective products to your place of purchase if you are still within the return window but since you sent it to us please check the status of your RMA using the link found below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2305049616-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      Check Repair Status: https://www.asus.com/support/repair-status-inquiry/ Asus

  • Rated 5 out of 5 stars

    Excellent Broadcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in broadcasting WiFi signal throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debrajean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made all the difference in our WiFi in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for a Fair price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from Asus as usual. I would recommend to anyone that is looking for a good router at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described a+ would buy again fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Longing for the older models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, but I feel their older routers were better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    yup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. I like the parental controls it gives. I have the kids devices on a schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in the wifi capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for 2 story homes! You will need a Aimesh system set up which will cost you either 3-400$

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yes, you have the Correct info.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again through ignorance or stupidity this is A Gaming Router for Xbox not PS5 although if you are technically minded you may get upgrade to Your PS5. Asus's Technical Support was The Worst I have ever tried to translate out of the Philippines. I would stay with Net Gear Products and not listen to The 20 year old kid in The Blue Shirt

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Omalley,

      It's unfortunate to hear about your experience with our customer service. Is the router not connecting your PS5? Have you tried to connect via an ethernet cable? If you need technical assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is decent, could be better. I love the interface that asus uses for their network settings

    I would recommend this to a friend