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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,693 reviews
  • Rated 4 out of 5 stars

    It doesn’t talk or fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Syfy looking thing almost expected it to talk to me, but set up quick and works great! Oh but it doesn’t talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase for myself and family. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our reception on our TV and Laptops have increased ten-fold...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good signal, can receive signal in a very far distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another ASUS. Made a ASUS mesh network at my house. Great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is amazing i don’t loose connectivity at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would buy again Wife is happy with this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Longing for the older models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, but I feel their older routers were better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Broadcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in broadcasting WiFi signal throughout the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for a Fair price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from Asus as usual. I would recommend to anyone that is looking for a good router at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debrajean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made all the difference in our WiFi in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described a+ would buy again fast shipping

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yes, you have the Correct info.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again through ignorance or stupidity this is A Gaming Router for Xbox not PS5 although if you are technically minded you may get upgrade to Your PS5. Asus's Technical Support was The Worst I have ever tried to translate out of the Philippines. I would stay with Net Gear Products and not listen to The 20 year old kid in The Blue Shirt

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Omalley,

      It's unfortunate to hear about your experience with our customer service. Is the router not connecting your PS5? Have you tried to connect via an ethernet cable? If you need technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Disappointed in the wifi capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for 2 story homes! You will need a Aimesh system set up which will cost you either 3-400$

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    yup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. I like the parental controls it gives. I have the kids devices on a schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is decent, could be better. I love the interface that asus uses for their network settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV reception went from fair to good. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far wish it had more than 4 ports is all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Does a great job with data distribution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The connection is very stable and fast.

    I would recommend this to a friend
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