Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
Router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV reception went from fair to good. So far so good.
I would recommend this to a friendRouter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far wish it had more than 4 ports is all
I would recommend this to a friendDoes what it is supposed to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Does a great job with data distribution.
I would recommend this to a friendStable connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. The connection is very stable and fast.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connection speed. Would definitely recommend
I would recommend this to a friendGaming router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good router but loves to crash or lose signal sometimes
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy to install. Wifi connection is better.
I would recommend this to a friend- Cons mentioned:Price
Overpriced router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular about this router extremely overpriced
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Samsungtv, We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you've had with the device. I will be letting the related department know about this concern for continuous improvements to the product line. However, If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Good Solid Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. It was very easy to get it installed. The app make is effortless.
I would recommend this to a friendVery nice router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using it with 2 Xbox's on wifi. So far so good.
I would recommend this to a friendHas potential to achieve its intended purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rt-AX82U (AKA AX5400) is a bit troublesome and an improvement over the Rt-AC68u. The LED indicator on the top if the router are not functioning per user guide informatio, the Internet active LED is not working at all and that condition is not mentioned in the guide (it is supse to be on consistent on or flashingng. I am not convinced that ASUS recognizes the problem based on our communications, but there are two action plans to attempt. 1) initialize and setup again 2) return it if it within retailers return policy. The radio (WiFi) signal strength is very good in comparison to my aged and well behaving AC68U. The footprint of this device is consuming, but accurate per description. Be advised however, the router itself is light weight, and having Ethernet cables attached could easily pull the router out of position. This could be a point of comparison and decision amongst competitor products. I would say that this router has the potential to achieve its intended purpose, put wasn't ready to be a wifi 6 "first to market" product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback, I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customer loyalty @ asus .com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Help
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What do I have to do so it can 2x my internet.help
I would recommend this to a friendAsus good Router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this so much I bought another one for a mesh node.
I would recommend this to a friendWorks well for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good router at a pretty good price. Kind of heavy.
I would recommend this to a friendASUS RT-AX82U
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent signal, operating @ 2.4gb, making changes to smart TV requiring resets? Returning for another brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James B,
We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2305049616-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need it to ,quite versitile nice webui
I would recommend this to a friendGood router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had trouble getting the 5G to work some of the time
I would recommend this to a friendLook for something better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok , I lose connection when I'm in my backyard .
No, I would not recommend this to a friendGreat Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Router works and looks great. The RGB on it is awesome and you control the colors
I would recommend this to a friendIt worked but I needed more
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I found this a little expensive with the specifications it came with. I really enjoy ASUS Router‘s. I ended up returning this one for one that had better specs for my needs. While using this router I did not have a problem and only returned it for a different ASUS Router.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Justpickone, We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support