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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to set up. Had it up in no time. Sometimes range was iffy at first but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has more range. I can be anywhere in my yard and pick up my wifi

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, perfectly. Also, the colors are really pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router plug and play quick setup. Love the blue LED front panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, fast shipping. So far so good in terms of the router performance, I will update in six months, but again after two weeks it does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, reliable, and attractive, what more do you want?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better performance than my previous failing one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome shocked as how fast it is, faster than my mobile data :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works well. Looks very nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive got two of these working in mesh set up. Connectivity is good. I have few issues with this router. Software is janky and slow, changing a setting and can take 10 seconds to a minute. If you plan to set up and customize your network, like: static IPs, VPN, Port Forwarding rules, Parental Rules, etc. This unit only has 3 cpu cores and 512mb of ram. I had to deploy a gateway because the latency this router causing was unbearable. The more you set up, the bigger the performance hit you will have. Because of the nature of my network, i ended up having to set these up and use them as APs. Actually the two i have were meshed, i ended up having to set the main one up as AP and the mesh network stayed entact. So that was nice. They are good for conectivity as long as the routing is off loaded to another gateway or router.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Greenwood,

      Thank you for sharing your experience with the router, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.

      As we understand the issue you were facing is now resolved, we hope that the router will continue to work normally and you enjoy using it. If you require any further assistance, please do not hesitate to contact our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308024257-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    ASUS Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for me........................................................

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    wow, awesome, fast, simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous router Linksys AC2200 MR8300 died after just 9months and it sucked from the beginning, only 5-7mbps out of the box, had to adjust a bunch of settings to get it to 12-15mbps even on the ethernet cable to my PC. you couldn't even setup via web browser on the PC, had to download the mobile app.... paid $200 for this router and couldn't be happier. its pretty much plug and play, just had to input username, ssid, and password. simple fast and easy. right out of the box was getting 230mbps on the PC, and 210mbps on the mobile phones and tablets. well worth the money, this is a case of you get what you paid for. and the led lights can be changed to different modes and different color schemes in the web browser router settings. very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy sh-

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the same router since 2012. I recently thought to upgrade it and holy sh- . I have not been getting my moneys worth from my internet provider. It went from 80mbps download to 375 mbps. This was definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Distance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is extremely good. The distance reception is excellent. I have a TV outside & it connects every time. I have no problem with the internet now since i bought this. Extremely happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great and has a very appealing look. Upgrade I’m appearance to any home system or work / gaming environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router reaches half way down my street. Perfect coverage all through the house with max speeds over wifi that my ISP allows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works well for gaming, really high speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great! The ASUS app was very helpful in changing to this new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent has decent strength etc. Holds up multiple electrontics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router does its thing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great and looks cool. I switch from Linksys to ASUS and I love it.

    I would recommend this to a friend
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