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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,695 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer or anything so I can't speak of performance pertaining to that but I have a lot of devices that are internet based and this router does a fantastic job managing everything and works flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great, Lights off needed for bedroom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was much easier to install than I expected. However, you will want to turn off the cool lights, if your router is a bedroom. The instructions to do so overexplain things. (Go with the LED option and just ignored the other ways) Also, just FYI, while lay people use Wifi/Rourte interchangeably you will need to create separate passwords for router and your perosnal wif for setup

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly boosted my internet speed for all of my devices. Quick and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router — covers 3 levels of a 2500 sq ft house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Asus, it just works.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, stable connection. Has auto switching between 2.4 to 5 depending on range. The control from the gateways website is very easy and useable. It’s simple and it just works. I had a netgear r8000 nighthawk that wouldn’t cooperate with a gaming website. WiFi 6 seems pretty cool once I start to integrate WiFi 6 capable appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase of ASUS-RT-AX82U AX5400 Dual-Band Wifi 6 Router. The internet speed after connecting to ASUS router increased to 520+ Mbps which is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Amazing upgrade to our internet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade! Excellent speed now and no lag when gaming or streaming movies.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Netgear AC1750 and it was the worst piece of garbage that was slightly better than what I replaced for use for work from home. Finally gave in a bought this ASUS router and everything is night in day. Stability, design, app, speed…. All better. Do I love this router so much or am I just comparing to my hate of the dumpster fire that is Netgear.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router. Excellent range and can get you 950 down and up on 1G fiber.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best router I’ve ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. This improved my wifi speeds. My old touter was capping my speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Truly a wonderful and easy to set up WIFI router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this router after returning a new Netgear router that refused to sustain a WIFI broadcast for more than 30 minuets before completely crashing. The setup on this router was shockingly easy to do. I told the family that the WI FI was going down for at least a few hours to set the new router up. This wonderful little spaceship looking router was up and running in 15 minutes. My son has already commented on the much faster downloads speeds on his XBOX and he is on the other side of our house from where the router is located. The streaming for our 4K smart TV is very stable and and everything loads up much faster now. The biggest surprise is the ease of using the features like monitoring how much data each device is using. Setting up the web filtering for my children is very simple with the GUI interface that ASUS put on this router. All in all so far I am very happy with this new router, it easily beats out other brand routers that cost two or three times as much. Thank you ASUS for putting out this awesome winner.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after our Netgear router bricked itself in the middle of a firmware update. Spent some time doing some research and this checked all boxes with out breaking the bank. Wifi 6 dual band. we do a lot of streaming and gaming and there is not lag ever from this anywhere in our house. Easier to set up and maintain than any other router i have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, helps with all needs. Easy installment

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wi fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great, relieved our problems, their rep helped us hook it up. They were nice

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fast But Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast modem. Design is kind of cool. A bit pricey though.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bad Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the item but hated the lack of support we got from Best Buy when connecting it. Thank God our neighbor is a computer genius and hooked it up. We even paid $200 plus for no support. Very, very disappointed - first time ever the Geek Squad let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has more freatures than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router because it was going to have to sit in plain sight in my living room and wanted something that looked cool rathen than the standard box. I also needed a router that worked great with Home Assistant integrations. This checked both boxes. It turned out to have a crazy number of features compaired to my ISP’s router combo which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi range, good speed. Great app features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item. It makes my internet faster and no lag at my game.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Gaming router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router with amazing range and runs way better than the stock modem

    I would recommend this to a friend