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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,695 reviews
  • Rated 5 out of 5 stars

    Much better then Netgear options imo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past i had the netgear routers almost exclusively for the past 5 years. I decided to switch this time around because those have ALWAYS failed after just over a year. Vs my last netgear r7000 router i got 2 years ago this thing is a dream. The software is better on the interface, the app is better with no delay, control is much better (turning my kids internet off at X time each night is amazing!) This also provides signal through my entire house where as it never got all the way to my garage before this one does. So far its excellent lets hope it stays that way long term.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Like what I got

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now and what a difference. My old router was a linksys and high end but it was about 3 or 4 years old. This is faster, less lag as it handles multiple devices better and I never lose connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very fast and easy setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much better than my old router. Uses an app to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Improved our internet and can use from far outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi signal strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old router wasn’t giving us good speed throughout our house, we got this and now my son has no issues with PC gaming across the house. Great signal strength and many devices attached to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and this router is perfect for high speeds, controlling it via a built-in app and top of the line for multi-streaming platforms at once

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fully utilizes my service provider speeds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ethernet and wifi speeds are both much faster after upgrading to this router since my previous router didnt allow me to use all 500 mbps that I get from my service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router replaced my ancient Netgear Nighthawk R7000. This thing performs far better with many wireless (and wired) devices, than the Nighthawk EVER did. It puts out a pretty good range of signal as well. Including outside our living space, where the nighthawk would sometimes show up, but not provide service, this reaches and reaches well. I have gigabit cable (Xfinity/Comcast). The Nighthawk would only top out around 800 Mbps after a fresh restart of everything for a small amount of time on wired connection. This has had zero issues hitting higher numbers consistently on my wired connection(s). It also hits over 500 Mbps on my Note 20+ over wifi. Extremely happy with this purchase. ZERO restarts needed in the month and change we've had it. Even brand new, the Nighthawk wouldn't go that long, usually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router works amazing. Awesome features within the app the makes setup and use child's play

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine with great range around the house and yard. It was a little work to get it all set up, but then I am not the most tech savvy person and directions appear written for someone who is.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No regrets...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and an Arris SB6190 modem after my Netgear router/modem combo started dropping my ISP connection on a regular basis. Huge upgrade! Data transfer rates on wifi 6 are just slightly slower than the LAN connection...it's just too bad most of my components don't have wifi6 cards in them! Stability wise it has been rock-solid, but I still do set it up for a nightly reboot to be sure...something the Netgear didn't have an option for. Having had a number of Asus routers in the past, the user interface is very familiar to me, though it does have its usual quirks, but overall it is rather robust in terms of configuration options. Price wise it is a bit up there but so far it seems to be a worthwhile investment, and should be the last router I have to buy for quite some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For better internet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it very good .Gives great wi-fi signal all around house

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Router All Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Netgear router. No more dropped internet, went from 200 mps speed close to router to over 350 mps in every corner of our 2,000 sqft home, Extremely Happy I purchased, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy to install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Netgear Nighthawk that Netgear messed up with an update and didn't fix. Installed it around 12/12/2021. It was easy to install and setup. We don't game in our house, so I can't speak to that. However, we have smart phones, laptops, wired desktop & printer, TV, Blu Ray players, Kindles, and the TIVO setup also goes through the router. We do not notice any dead or slow spots in the house. Speeds appear to be quick and we running test speeds through our internet provider, the tests indicate we are at the maximum download/upload speeds that we are paying the provider for. Hopefully it will last much longer than the Netgear Nighthawk and that Asus will update the router carefully!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly fine did notice a big difference while gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision ever made!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in hidden area of the city where even my phone service is horrible .After spending countless hours with my internet provider and no progress I decided purchase this router and my internet has never skipped a beat! Btw i leave little to no reviews ever!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Now I'm a believer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast speeds that are as simple as 123 to configure. Open Nat, QOS, WiFi 6, WPA2 WiFi security, and AI Mesh capabilities . All of this in a futuristic design that has a cool customizable RGB display. Future proof yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints it was very easy to set up. It had some lifix bulbs and I was unable to get all of them to setup. My sonsos one took a little time to get working but I am not sure if this was related to the router or just the quirkiness of the items. I am happy with the router's performance everything else worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better router than the Netgear nighthawk that i spent more money on and got disconnected all the time. Got this for half the price and have had no problems and fast Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best in the industry

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Easy setup. Great home coverage. Would recommend

    I would recommend this to a friend