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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,695 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Definitely Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the router provided by the cable company. It has increased the range and stability of our signal. The ASUS controls are super easy. Wish there were more light patterns

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST GAMING ROUTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ROUTER IS PERFECT, GREAT RGB LIGHTS, THE SOFTWARE REALLY EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Asus 1200 router, but the signal was weak in the bedrooms. The new Asus AX5400 has a much stronger signal and works great throughout the house. Don't use the app to set it up, call Asus Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup without much hassle. The app makes it very easy to control settings straight from my phone. Interesting design as well and the RGB lights enhance that.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 2 out of 5 stars

    2.4Ghz band is Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Ghz band speed and range is exceptional. 2.4Ghz band is terrible. If you don’t need a good 2.4ghz band then this is great. 1 foot from router I get 100+ mbps and 10 feet away unobstructed getting barely 8 mbps on 2.4. Most smart home devices require a good 2.4ghz connection, but this router can not provide that. Will be returning as I am in the return period still.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tahaa,


      Thank you for your comment.


      We do understand your disappointment and the inconvenience this may have caused if you are experiencing connection problems with 2.4GHz band with. Legacy devices may not work properly with WIFI-6, please check updates for these devices. You can try connecting these devices manually to 2.4GHz. Additionally, legacy devices were designed for IPv4 and will unlikely work with IPv6, try to disable IP46. Furthermore, update the firmware if the router is running with an older version, latest firmware version is posted at:  https://www.asus.com/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/helpdesk_bios?model2Name=RT-AX82U .


      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel ASUS Customer Loyalty Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Looks great. Works better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is incredible. I get high, consistent speeds on wifi and wired connections. The dedicated gaming port is a godsend. And the programmable LED lights add an great esthetic touch. I Highly recommend this router .

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Router

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great router. I only had it temporarily until I get a mesh system, but this held its own and if anything, it doubled the speeds that I pay for. Not only that but had full control of the wifi on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I get full speeds with my 1 Gigabit fiber internet. Wouldn’t recommend the QoS “game priority” settings though, they limit your speed

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup app was very well designed. Up and running in no time. Home is two-story brick and range and speed holds up. Ordered through store pickup. Extremely easy and fast process.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Lovely router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, speed increased. Only issue it has kicked off my blink cameras, I had to reset it to make them reconnect, sucks that I wasn’t home so couldn’t have my usual peace of mind being able to watch over my blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    SE walker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally cut the cable & needed a wi-fi 6 router. This one was recommended to me by the store employee. I even got a 15% discount for "trade-in" on the old one. It works really good and it hasn't disconnected , like to old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Remember to trade in a old router to get 15% off this amazing new one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Need For Speed & Reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this AUSU AX5400 Router is awesome! It puts out a strong, consistent signal and the speed is great! There are several devices connected with no lag or slow down on speed. Very Happy so far with this Router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ASUS RT AX82U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 7 year old Linksys router with this ASUS router. Much better spied and coverage with this new router. Simple, fast setup. Great interface app on my phone. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Powerful and fast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast powerful router... was able to get signal outside of my home where I wasn't able to before! Great for gaming and using multiple devices, I highly recommend it for homes up to 2000 square feet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS RT-AX82U AX5400: High-Speed Wi-Fi Perf

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS RT-AX82U AX5400 router delivers blazing-fast Wi-Fi speeds, perfect for modern households and gaming enthusiasts. With its advanced features and sleek design, it offers reliable connectivity and seamless performance for all your online activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong signal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressed, I highly recommend. Never had a problem with buffering after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally getting the speed I'm paying for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AX5400 is the first router that has finally allowed me to realize my gigabit internet. Others had boasted this and delivered 3-500 megabits. Definitely impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS performs well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is space age appearance, but most importantly, this router has been in service for about 4 months; and, it performs well. We don't think about it! it's just there, doing its job. It was relatively easy to install. There are a few spots outside the house where we don't have coverage, but no problems anywhere in our three level (basement family room, main floor, office upstairs) 2,000 square foot home. We do have two extenders still installed, because our former router was weaker. We still have one in the basement, and one in my office, which probably helps strengthen wireless signals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, the setup was so easy with the mobile app. I was amazed.

    I would recommend this to a friend