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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,695 reviews
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    RT-AX82U Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS RT-AX82U Router I was using a Netgear R8000 that was getting tired and intermittently dropping out.. I have been a fan of and using Netgear routers for over 25 years. I bought this router after reading reviews. I'm really glad I did. It's speed and performance are unbelievable. We have Spectrum 200 meg internet service. I'm getting the exact same download speeds throughout the house wireless as I do wired. Range is awesome. I have always had dead spots on the patio and in the garage. Those are now gone and I have full coverage both house and yard. Would recommend this router to anyone, gamer or not. I don't think you will be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A win for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in luxuary building and my wifi set up is in a weird location, front closet. I bought this to amplify the signal foe my P5 and honestly it is well worth it. No lagging, games download fast. Had totally improved my gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A steal since everyone is after wifi 6e and 7 units. This thing blazes, and has plenty of customization options for nerds of all levels.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router with fun lighting and custom settings

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic router and i have had 0 issues since I have gotten it. It has outlived 2 modems and that is saying somethibg about the quality of the build. Custom settings available and light control for show.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works great have not had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Works better than my Linksys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy Linksys products, but after my last two failed I decided to change it up. I've been very happy with this router. Speed is high, and I haven't seen any lag thus far. I'm pretty happy with it so far, and it was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big boost in Wi-Fi performance! Easy install and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finally getting the speeds I should be in my home. This router has nice coverage and is fast. The WiFi 6 makes a big difference with my iPhone 12 Pro. And it looks cool! I’m very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good router for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router, you can customize the protection on the web client and set up guest networks. Has port forwarding for many different things and makes everything easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement/upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an old wireless router that died after power outage. Box was quick and easy to set up and get running. I have strong coverage throughout the house and yard and much faster wireless speeds the old box wasn’t capable of.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 4 out of 5 stars

    Solid router

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I originally bought it for its LED lights but they arent that noticeable. Im still getting great speeds but I am not a big fan of the Asus app UI. If you’re looking for something more simple and uniform I suggest a netgear but this is also a good contender.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Working well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Seems to be working well. We haven't had any problems with it. Only had a.couple if months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one and its worth it. Now my internet goes where i need it faster since it prioritizes which device need it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming router what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get this as a promotion this is opinion on this ASUS Router. I got this after switching my ISP due to the modem/router that they gave me. This router is awesome has a dedicated gaming port that will prioritize your computer or in my case my ps5. I will say this was a little over kill if your looking for something simple but not a deal breaker and also has an app to setup thru phone where you can set up for other router or wi do mesh. This would be for The tech savvy you can change certain settings,ports speed of your internet etc… Overall this is a good router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    one of the best mid range router for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. I bought this to connect to my provider modem and its been amazing. Set-up was simple, my connection speeds have been great even when streaming games on my pc and consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router, this is the 3rd one I have bought to replace the router in my business and home and provide wi-fi to my church's fellowship hall.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a solid performer, especially with AI-mesh with my RT-AC5300. The only issue arises when you plug a USB 3.0 hard drive into it. It stalls when trying to access 192.168.1.1 gateway and Download Master also stalls at anything over 1 TB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it, get used to the UI, and thank me later.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until a month of ownership had passed to fully acquaint myself with this router before writing this review, and gathering an opinion on it/it's features/quirks. Normally I'd lay out my reviews in the "pros/cons manner, but this is a router, and realistically that's difficult to do. Navigating the router - at first - was difficult as I've used Netgear exclusively ever since the Linksys WRT54G was "outdated" due to their ease of use and acceptability of open source firmware. I was a bit deterred to know that this router didn't have open source capabilities, or any developers for such, but decided ultimately based off reviews to give it a chance anyway, and I'm quite glad I did. I've not tested the USB throughput, however, if it's performance is anything similar to what I've experienced on my network thus far I've got no doubt that it'll reach it's specified transfer rates. I've had ZERO issues with this router, and find the ease of doing some things (such as blocking internet access for my security cameras) is INSANELY easy (literally the click of a button vs Netgear's multiple page/menu/submenu navigation then restarting the router every single time within ANOTHER MENU.) Assigning static LAN IP's is equally as easy, and I quite enjoy the fact that I can DISABLE automatic throughput prioritization for the "gaming" port on the wired LAN. The ability to set up temporary networks is really cool too, not a GUEST network - a temporary one, as in it vanishes in a set amount of time. That's pretty legit if a friend's kids want to come over and use the internet, but I want to make sure that they don't have it automatically the next day should I forget to disable the guest account, etc. Being able to see CPU CORE usage - not just overall - memory usage, logging of multiple different aspects all SEPARATELY DDOS protection built in as well as ICMP requests, etc. are all very nice things to have. The RGB is..basic, but it's not like this is Corsair, afterall, naturally it's going to be a lot less "fun" than it could be, but it's not bad. It COULD be better, but that would come at the cost of RAM/CPU usage - so consider that. The ease of use of this router is bar-none the BEST I've ever had in a managed atmosphere for networking devices, and I went to school for this...so there's that. The CPU usage spikes pretty heavily on my 400Mbps/40Mbps network when I max out traffic during packet sniffing/loss tests/speed tests/large downloads, so it definitely HAS the potential for buffer overflow but I've yet to run into any, and have 5 LAN tablets, 3 Smart TV's, 2 4k Blu-Ray streamers, 5 Bluetooth Audio Systems, a Switch, 4 Desktop PC's, a Server, a HTPC, a fire stick, a laptop, and two smart phones all running through this router as well as 10 cameras, and I've had NO issues whatsoever without even enabling QOS or other "management" features. Again - bar-none this is the BEST router I've ever owned. Period. I haven't tested whether the RGB affects RAM/CPU usage or temps enough to care, but I've got mine mounted on an aluminum 'shelf' with perforations for airflow, and have had absolutely no hiccups whatsoever. Build quality is good, decently heavy, but you can tell that the way they designed it was with airflow in mind. At numerous angles you can see through this router, and that's a good thing!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Asus router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace spectrum new smart connect router.. this router works flawless excellent range and broadcast 2.4 and 5g separately which fixed my connection issues with the spectrum router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the delivered promptly. It was easy to install. It was installed in five minutes and so far the modem is the best motor I ever had.

    I would recommend this to a friend