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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,690 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the price of the item and the easy way to set it up! It works great and I will receive est buy to all of my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Internet provider said this is better than the one they supply to customers. I get a discount for using my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable and Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few months already and has proven to be worth the value. Not a single issue plus it looks cool, especially the lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price / Great Settings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Looks cool -Admin/Passwords works every time -Great coverage -Returning only to get one above this one -Can add VPN

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router and pretty easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. Very easy to set up and lots of options and pretty easy to use. I’ve had no issues for the last few months and I’d recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing Helldivers and not getting dc mid mission is great. Spreading democracy with no issues. Lol Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range this router has is incredible strong signal cover my 2800sq ft home. WiFi reached my outside shed at 750mbs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues since i bought it, signal strength is strong, I would recommend for work, school work and online gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy setup, with plenty of advanced features for those that need more from their router. This really had everything I was looking for as advertised. I will mention that I've had to reboot it twice since I got it, but I haven't been able to determine if it is my ISP or the router that is dropping the WAN connection as the reboot restored the connection straight away. I'll have to dig deeper if another reboot is needed in the coming month. I have found that since replacing my decade+ old router, I've had better overall connectivity and stronger signal throughout the house, so WiFi 6 is living up to its promises thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    ASUS - RT-AX82U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this router to anyone who is in the market for a router and for someone who does not want to spend over 300 dollars for a router. The router took a few minutes for the initial setup. Soon after the initial setup, you are presented with many features, ranging from novice users to advanced users. I really enjoy the range of this router. At approximately 50 feet away, I am still connected at 51 Mbps download, 77 dBm, which is enough to operate at that distance. Now if you are within range of 25 feet, you'll have the 5 GHz connection and will have no problem operating to your internet service speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus router RT-AX82U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this item to go on sale for the longest time, and it was well worth to replace my old Linksys router. Great choice, easy connectivity, and setup. My son enjoys the new router for his Xbox gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable, fast, smart. Despite the RGB nonsense.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning, solid, everything I've come to expect from ASUS devices! Yeah okay they succumbed to the weird gamer obsession with RGB dressing, but at least you can turn it off if you're an adult with better things to do than stare at a router's light show all day. No messing around with cloud logins (looking at you, Linksys), everything is easy to work out for yourself with minimal poking around in the interface. The long and the short of it is that routers are one of those things you only want to have to mess with once or twice every few years at most, and if you've got any of ASUS' AC or AX offerings installed, rest assured you'll be forgetting it's there in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed all the issues I was having with my ISP's standard router. Has really good coverage and bandwidth for a ~2000 sqft home with 3 people always on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router on the advice of a store worker. He was right on when he said it will work great. After installing it and getting it set up it works "GREAT" It is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expandable wireless router for large or mult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expandable wireless router for large or multilevel home. This router it's a life saver and game changer specially for gamers. We purchased this as our home is a 3 level house and our previous router was not good enough to cover all area wireless speaking. This one we installed it into the same spot where the old one was (2nd level of the house) and it made a big improvement in wireless connectivity for our gamers and for our normal wireless users. We have at least 18 devices connected to this router and our internet subscription to 200M we get our wireless connectivity up to 160M which is impressive as we all know wireless is not guaranteed unless you are hard wired to get up to 200M in this scenario. Do I recommend it? Absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Asus gaming WiFi router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this little guy instead of the one of my internet provider and it doesn’t disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this router for my wifes work from home job, the QoS ability of this router improved my wifes connectivity and call quality exponentially. The range of the WiFi is superb, We don't have a single dead zone in our two story house now that we upgraded to this router. I encourage you greatly to buy this, if you need a router upgrade for gaming/work from home, or just increased coverage. This is an amazing router!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router! I swapped to this from an old netgear router. The speeds and latency are much better! Asus is usually a reliable brand as well. App seems easy to use for configuration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive come to expect good things with Asus products, and im pleased to say that so far this router is continuing that trend. My family has on average 20+ devices connected to wi-fi throughout the day doing everything from basic browsing to streaming and gaming, and work-from-home over VOIP. So far this hasnt been a challenge for the router. The remote admin app is also very robust, ensuring 2factor ID to allow remote access outside of the network. The settings are fairly easy to navigate through the app with a very gamer-inspired GUI. Havent used the gaming mode yet as its not really needed to prioritize one device; but it can be set up to prioritize *types* of tasks other than just gaming too. Overall, easy to set, admin and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 3 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to augment the router we have with our carrier.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tablet,

      We are pleased to hear that you are satisfied with the ASUS RT-AX82U Router. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2308024257-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

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