Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance, Range
Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to augment the router we have with our carrier.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tablet,
We are pleased to hear that you are satisfied with the ASUS RT-AX82U Router. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2308024257-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected this to an xfinity pod and hardwired it to my ps5. Actually works really good, get about 250 mbps on the ps5 now
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Price
Awesome router super-fast wifi 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd recommend to anyone this router pretty good signal and extremely fast, maybe a bit high the price but you get what you paid for!
I would recommend this to a friend - Pros mentioned:Range
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Good range in a 1900sf house. My shed is about 150 years from the house and I get moderately good speeds out there.
I would recommend this to a friend - Pros mentioned:Speed
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far no complaints definitely shows speed increase
I would recommend this to a friend - Pros mentioned:Speed
Awesome router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with ASUS router. This router is strong pushing my speeds over 400 even though most wireless products are capped at 100 speed
I would recommend this to a friend - Pros mentioned:Performance
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my new router, is it all I need for my home.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Gaming Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router, love that it has a dedicated gaming port. Easy to set up and the app is super simple to use.
I would recommend this to a friend - Pros mentioned:Performance
Save money and get this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall and good price I returned the rog one they have for higher price and bought this working similar
I would recommend this to a friend - Pros mentioned:Performance
Great Router!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I have ever bought a network device that wasn't made by Netgear. I am very pleased with the performance and also the app you can use to tinker with its features.
I would recommend this to a friend - Cons mentioned:Price
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it. Debated on the note expensive ASUS router but that one was way more and this route does exactly what I need it to. Would’ve liked if they did a non-rgb one and added features for the same price.
I would recommend this to a friend Advanced Features, but Wi-Fi Failed Early
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this router in April 2025 to use the higher bandwidth from my internet provider. About nine months later (January 2026), the Wi‑Fi stopped working. I spent several hours troubleshooting using online forums, including performing multiple factory resets and manually updating the firmware from the Asus website. None of these steps resolved the issue, so I switched back to my five‑year‑old Netgear router, which still works reliably and will serve as a temporary solution until I get a newer replacement. In the past I’ve found Netgear routers much easier to set up. By comparison, configuring this Asus model felt complicated and not very intuitive. Users who are comfortable with advanced networking settings might appreciate the flexibility, but for my needs it was more than I required. Given the setup complexity and the fact that the Wi‑Fi failed in under a year, I’ve decided to return this router and go back to a brand that has been more reliable for me over time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
We sincerely apologize for the complete Wi-Fi failure of your router after only nine months and the significant frustration you experienced with both its complexity and reliability. This is certainly not the performance or ease of use we aim to deliver. Your detailed account of troubleshooting, including factory resets and manual firmware updates, indicates a clear product malfunction. We understand your decision to return the router and appreciate your feedback regarding the setup experience and the premature hardware failure. These insights are invaluable and will be shared directly with our product development teams to drive continuous improvement. If you need any assistance, feel free to contact me at [email protected], and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Range
Doing a great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is doing an excellent job. It handles our wifi load with no problem. It is also located at the far end of the house and reaches everywhere. Set up was very simple.
I would recommend this to a friend - Pros mentioned:Range
Rock Solid
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has been a real soldier, I've had it for 2 years now issues. I don't reboot it as often as I should but I'm not sure I've had an issue with connection that I couldn't blame the ISP for
I would recommend this to a friend - Pros mentioned:Performance
ASUS - RT-AX82U AX5400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery. The product delivers a strong wi-fi signal on 2 different channels: 2.4G & 5G. Solid performance. 'should last for a few years.
I would recommend this to a friend Excellent Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for your wifi upgrade. Do not look further, but you may need professional installation if you are a novice. I upgraded my internet service, so I did not need it anymore. Nevertheless, I will recommend.
I would recommend this to a friend- Pros mentioned:Speed
It's nice. Really, nice indeed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi 6 is really nice. Yes. Really nice, indeed. I set this up a couple of days ago as an AiMesh router and made an old T-mobile Cellspot router (AC1900) the AiMesh node. So far, the coverage is nice. Much better than my previous tri-band set up with a TP-Link AC3200. Going back to dual-band didn't hurt since my speeds went up drastically and home coverage actually expanded to cover my whole home plus the porch and lawn. My wired speeds are far exceeding my 500mbps plan (pulling 750-ish consistently), but that was to be expected. My wifi speeds even with wifi 5 devices are getting maxed (anywhere from 300mbps-500mbps). Really nice. Really nice, indeed.
I would recommend this to a friend BEST WIFI ROUTER IVE OWNED!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ROUTER IS AMAZING! I HAVE SPECTRUM AND I EASILY GET 600 MBPS DOWNLOAD SPEEDS NOT HARDWIRED IN A DIFFERENT ROOM! ALSO A NOTABLE APP THATS PRETTY WELL DESIGNED.
I would recommend this to a friendA solid choice for someone wanting more
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic home use router with some welcomed advanced features. The security options built in to this wont be at the level of an enterprise firewall, but there is enough there to make me feel protected.
I would recommend this to a friend- Pros mentioned:Speed
Asus router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, and is as fast as advertised. Just make sure when plugging WAN in on router plug into ethernet port on modem (Im not so smart and it took me 2 hrs at least to figure this one thing out).
I would recommend this to a friend
