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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,695 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have had it for a couple of months and it been amazing keeps the Internet speeds very high so I can do everything I need to be doing without any lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming and streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these in a mesh and the coverage is awesome. 1+ acers from edge to edge in all directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s stronger signal eliminated my need for wifi extender and entire house has access to the new speed. Gamers in household love it. Easy set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 3 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to augment the router we have with our carrier.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tablet,

      We are pleased to hear that you are satisfied with the ASUS RT-AX82U Router. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2308024257-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing router. Dropped my lag while playing games and i no longer get interruption when streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    ASUS-RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Route

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus RT-AX82U has a good balance between ease-of-use for beginners and advanced features for gamers. The app provides all the features needed, including the ability to set up a guest network, and extensive parental controls that include content filters for a wide range of unsuitable material. There’s also a security feature called AiProtection that monitors your network for malware and hacking attempts from malicious websites. Doesn’t require an additional subscription. Performance is very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like this router much better than my older Arris. My wife sometimes has issues with her iPhone SE, but I think its her phone's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this router. It’s been my favorite router that I have ever owned. Before I had my Google Nest mesh Wi-Fi system and it was great but the speeds were not great and I would get only 170mbps at the most on the satellite Wi-Fi points throughout the house. So I made the switch to this router mesh system (currently have 2 in my home). It covers the entire house with anywhere from 400-700mbps and my desktop is wired to the router in the office upstairs and I have constant amazing speeds. If you want really good reliable speeds, I recommend this router for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with internet since purchasing this. I woukd recommend this to anyone having some kind of internet issues.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Solid, dependable, easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non-techie, non-gamer review: We've had this router a few weeks now, and it's been terrific. It has great range and seems to loose very little speed compared to our hardwired computer and the devices using wi-fi. Setup was really easy. The dedicated gaming port (we're using it for streaming instead) is really fast. There are three other ports (is this the right word for "plug in a device"? port? non-techie/non-gamer, remember...) for other devices or systems. We get reliable, strong wi-fi through multiple walls, our entire household and outside areas.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new router and this does not disappoint! I have wifi even when I'm outside.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    ASUS router has great coverage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this router works great. I had to replace a faulty router that wouldn't pass the 200 Mpbs ethernet upgrade speed from the ISP. I started with a lower cost Linksys AX router, which provided the ethernet and WiFi speed, but it didn't have the coverage in the more remote areas of my house, like the outdoor deck and the patio. I returned and replaced it with this ASUS unit (at higher cost), but the performance is very good. Both the Linksys and the ASUS had very easy installation. Overall, I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome range and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best routers I’ve ever used for offuce work with more than a dozen peoole using simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    The best router ever. ASUS.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditched my ISP Router for this baby right here and I’m loving it. I can’t say enough good things about this router. Range , Performance, Simple.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this router! Works great for a 2100sq ft home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greay router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, very easy to manage, makes port forwarding no problem at all. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for Wireless VR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic router! Purchased for Wireless VR with Quest 2. Easily handles 200MBps highest quality setting in Oculus Desktop and Virtual Desktop apps.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Software updates sometimes cause slow downs or speed issues with connected devices. Felt the price was too high

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good app integration and fonnection was easy. Before connection just make sure you configure network settings on your device or else it won't connect

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    great range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router was six years old and it was time to upgrade to a faster more powerful router. Best of all, surprisingly, the range is excellent in my 2700 sq ft home

    I would recommend this to a friend