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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,691 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did more than i expected it to do now my wifi goes even further out to where I dont need extenders anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming and streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these in a mesh and the coverage is awesome. 1+ acers from edge to edge in all directions.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Software updates sometimes cause slow downs or speed issues with connected devices. Felt the price was too high

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing router. Dropped my lag while playing games and i no longer get interruption when streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It was easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the speed and size. Previous router was a Linksys and it was bigger and slower. This one easily maintains speed to stream on two tv’s, 4 phones, and work on two computers.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new router and this does not disappoint! I have wifi even when I'm outside.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect router for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using asus wifi router. It works perfectly and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Router with exceptional range. Would purchase this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Router/Aimesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, my second two months after trying several wifi extenders that failed to deliver. I was very satisfied with the router and decided I would purchase a second as an aimesh node and it is a world of difference! Easy setup in the ASUS app. Excellent throughput as I achieve my ISP rated Up/Down speeds throughout the entire house(3000sq ft). Love the app feature that allows you to bind wi-fi clients to the aimesh node as well. Extremely happy with this product. I only have a couple devices with newer WiFi6 but it seems like these will give me a few years of great service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this router it has made my internet so much better, it is truly a great router at the price point. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Pricey but well worth its

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great with my Starlink satellite internet from SpaceX. The router that came with my system was very limited. My speeds and ping have both improved dramatically. This powers all my smart-home devices (over 50 devices), as well as video streaming and gaming without skipping a beat. Range is excellent I have no problem reaching the WiFi controller on my spa outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy to set up from app

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Done through app on phone. No issues since we set it up. WFH and heavy gamer household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s stronger signal eliminated my need for wifi extender and entire house has access to the new speed. Gamers in household love it. Easy set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have had it for a couple of months and it been amazing keeps the Internet speeds very high so I can do everything I need to be doing without any lag

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WARNING FOR SPECTRUM USERS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially worked great for high internet speeds for gaming and streaming netflix and other similar apps simultaneously. Then out of nowhere, spectrum does a firmware update and no longer supports 1 gbps download speeds even though it is on their website, as the supported device in the list, they provide. Unfair to rate this product poorly as I put the fault on Spectrum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome range and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best routers I’ve ever used for offuce work with more than a dozen peoole using simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with internet since purchasing this. I woukd recommend this to anyone having some kind of internet issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like this router much better than my older Arris. My wife sometimes has issues with her iPhone SE, but I think its her phone's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greay router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, very easy to manage, makes port forwarding no problem at all. Would definitely recommend

    I would recommend this to a friend
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