Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router itself is fantastic and actually is pretty good range with it usually needing Ai mesh
I would recommend this to a friend - Pros mentioned:Setup
Not for Sonos users.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to set up. However, I found that this particular Router has a known issue with Sonos. I am unable to install more than one Sonos device on the same network from this router.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear FDanielV,
We're sorry to hear that you are having compatibility issues with your Sonos devices. This is not the quality of service expected from ASUS. Please allow us to make your experience with ASUS a better one. Have you tried disabling Airtime Fairness?
Please follow the steps below.
1. Log into the router.
2. Navigate to Wireless > Professional.
3. Disable Airtime Fairness for both 2.4 and 5GHz bands.
For more information send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105041787-0028) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
A solid choice for someone wanting more
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic home use router with some welcomed advanced features. The security options built in to this wont be at the level of an enterprise firewall, but there is enough there to make me feel protected.
I would recommend this to a friend- Pros mentioned:Setup
does it all
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set and this router checks every box. does anything you would need
I would recommend this to a friend - Pros mentioned:Range
Home Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good replacment for the older model we had. this unit has expanded my range to get very good signal throughout my yard from the middle of my home. The programming was very simple and app help greatly.
I would recommend this to a friend - Pros mentioned:Ease of use
Overall great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at pretty much everything, and pretty easy to set up. Not including great wireless performance for VR ad PC gaming.
I would recommend this to a friend Excellent router
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek, love the multi-color ability. Works seemlessly and never had a hickup. Large area coverage and worked as advertised. The UI interface in the app is appealing and easy to navigate though. Great price and would by it again .
I would recommend this to a friend- Pros mentioned:Performance
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wifi router is by far one of best! You will not be disappointed.
I would recommend this to a friend - Pros mentioned:Ease of use
Good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app makes it look like you are controlling a space ship, but tbh it was easy to set up and you have a lot of control.
I would recommend this to a friend - Cons mentioned:Connectivity
NO MODEM INCLUDED NO COAXIAL CABLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so... this is not a modem, that's false, there is no coaxial port on the back of the item to be an all in one modem. I have xfinity and was able to connect it to the existing modem/router from xfinity. We have a 1500 sq ft home and the wifi covers the whole area, but when splitting the connections 2GB and 5GB the 5GB connection was slower than the regular wifi signal.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Krysta,
We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
- Pros mentioned:Range
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for a year now and it exceeded the exlextation! Connects everything in my house with ease and at a huge distance too!
I would recommend this to a friend secondary wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.using this to get internet to my garage, Perfect without issues
I would recommend this to a friend- Pros mentioned:Performance
Revolutionizing the home experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did everything I needed, I got a second one and was able to mirror it to the first and now my game streaming is smooth and seemless
I would recommend this to a friend - Pros mentioned:Performance
Router combo
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router never an issue at all works great for me
I would recommend this to a friend - Pros mentioned:Ease of use
Great router, cool lighting effects
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router, used this to replace older nest router and connection point. Easy to maintain and adjust needs through app
I would recommend this to a friend WARNING FOR SPECTRUM USERS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially worked great for high internet speeds for gaming and streaming netflix and other similar apps simultaneously. Then out of nowhere, spectrum does a firmware update and no longer supports 1 gbps download speeds even though it is on their website, as the supported device in the list, they provide. Unfair to rate this product poorly as I put the fault on Spectrum
No, I would not recommend this to a friend- Pros mentioned:Range
Asus Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It covers my entire house all the way to the curb outside my house.
I would recommend this to a friend WOW!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast, super strong signals and amazing features that can be easily found in the APP.
I would recommend this to a friend- Pros mentioned:Range
Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long distance and solid signal reaches across the apartment complex
I would recommend this to a friend - Pros mentioned:Performance
Wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product even doe i trade it in. i have a different router doe
I would recommend this to a friend