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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,695 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is with the "Smart" network as when I first used this some of my devices kept wanting to try and connect to the 5Ghz network (and they can only handle 2.4Ghz). Other than that it was a great replacement for our Nighthawk router that finally died and had to be replaced. She's been a great addition to our home network and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old router just up and died. This one is doing a very good job !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super-fast and I can have two laptops and 3 tablets running at the same time. Best product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectable home router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good home router, excellent coverage. And very plugged in play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to setup on any mode . And signals qualityis really great

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best router ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I have ever owned, my last 3 routers were netgear nighthawks and AX5700 gets beat badly by this router, no lag or overheating problems and the RGB lighting and controls are amazing, best for pc gaming, highly recommend from a PCMR member

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus gaming modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, my old one started acting funny so I did some research and the asus brand had great reviews. Am so satisfied with my purchase ☺️ running several devices at one time with no buffering issues and mine and my son's gaming experience is thru the roof. Would definitely recommend this modem to anyone looking for a top quality gaming modem at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Would definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on sale and worth every penny! What I love best is the ease of setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, super fast, and easy to setup highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug n play and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and worked great...lot of settings and applications possible

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Nice Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this router for about a month and love the results. Easy to set up, easy to control via app and has a great range. I had an extender which I continued to use with this router. I doo not lose signal in the yard as I did with the previous router. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great game router so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming router. Have it on Google Fiber and the speed is not quite as good as advertised but still in the 800 to 950 range up and down. Huge improvement in up time. Router is easily handling both 5 and 2.4 g with 5 devices in use. Ultra simple set up as advertised AND cool adjustable colors and pattern lights in the router which were not advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great accessibility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports my gig internet, and great wireless coverage throughout my home. The configuration app is by far the best app I’ve used to monitor/control the router and network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router yet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it. able to connect over 8 electronic devices without losing any speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up with our internet service. Has provided solid coverage through our home, wife streams and I watch movies with no issues, we both game major MMOs as well. Lot of options might be overwhelming for casual users, but very versatile for whatever you would need at home.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great Router, Gives me the speed I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is super powerful and unlocked the internet speeds my old router was hindering. After switching from my really old router I got an increase of internet speed of 250Mbps! Also the range is great as it covers my whole house and the security cameras are able to connect to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! I switched from another brand that was provided by my ISP. There was an issue with that one that reduced my download speed to 100. They needed to replace it. Instead of paying the monthly fee on it, I purchased this one. This thing is a beast. I have no issues with it and I get my full speed now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing i ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into my new apartment and my service was so bad there that i just couldn’t even load my feed and when it came to gaming i was spiking all over the place so i went to go buy this product and i dont even lag at all anymore. It has a amazing security service aswell im glad i bought this along with the 4 year warranty, it has rgb lights that have different patterns and it just looks cool overall

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the router that came with the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range. This has wonderful signal strength, and range. Happy with the customization that is possible with this router. The app interface is intuitive and keeps all of the important stuff quick to get to. The color options are fun too (you can turn the color off too).

    I would recommend this to a friend