Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,691 reviews
Rated 4 out of 5 stars
Not as Strong
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Guided to this router Best Buy online. Supposed to cover 5000 feet. I bought this to be able to operate a new garage door opener. By cellular phone. Opener app shows weak wi fi signal in garage which limits range of door opener
No, I would not recommend this to a friend
Rated 4 out of 5 stars
No issues so far
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve been using the router for a week now and have not experience any issues so far. The light changing feature is quite nice.
I would recommend this to a friend
Rated 5 out of 5 stars
Great small business Wireless Access Point
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This wireless router was a pleasant surprise as I used it in a small law firm office to replace an old wireless router which was weak with many dead spots. Used two in a mesh setup, they work perfectly together with no more dead spots !
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great value and powerful!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent router. Replace a linksys mesh system that was required for an old house. This one router replaced the whole mesh system and it was a lot less expensive. Thank you Best Buy.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Seems like just an average router to me
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Based on the other reviews here, I really was expecting to be blown away by this router. People here made it seem like the signal would go through 24 inch thick lead walls. Well, I have the router in a room, and directly beneath it, about 12 feet away is my Xbox One. The only thing between the two is a standard sheetrock ceiling / floor. My signal at that spot is Fair to Good. So... yeah. Also, the signal is not very strong just 23 feet from the router simply because I walk down 5 stairs and close my inside door which is just a hollow door. So, not sure if I am doing something wrong here. AX is on, I point the antennae every which way, no difference.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear JasonSenior,
Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with the connection on this model. We would recommend that you attempt the steps in the FAQ below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS. Best Regards, Joan ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best router I have purchased yet. The management software is amazing and the connection is reliable and has a high data yield. I also love the gaming optimization porr for those that want a dirext ethernet connection.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great router
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Straight up honest opinion here. Its amazing. I have 1 gig internet and only thing thats gonna get atleast 900 would be a pc just wanted to clarify that. I would see speeds of 200 on my linksys mesh router in my room on my phone and it was 3 wifi 5. Few days later i got this bad boy and was like its budget is great so i tryed it out had a lil run in with no wifi going through but all i had to do was reset modem and done deal its working. So i went to my room which is 2 walls between router and me and when i tell you my speeds jumped, it jumped! It went to 680-700 mbs. Idk if its cause of the wifi 6 but its faster for sure. I tested it on my iphone x and those speeds are amazing. Id recommend this if you dont want to pass a 260 mark on price. Even at peak usage i still got what i want. Very happy with this product
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Performance, Range
Rated 5 out of 5 stars
Best router I’ve owned
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent router, this replaced my netgear r7000. This router has awesome range far better than my netgear had. Handles over 20 connected devices, no lag spikes on the ps5 series x or streaming content.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
So far So good!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I wanted to upgrade my router to take full advantage of my 300+ mbps internet plan and I decided to go with this one. Speeds are well over 300 mbps and its easy to manage.
*Please plug in your router and modem into a separate power outlet than the rest of your appliances (TV, soundbar ...) for better speeds.
I noticed that my speeds suddenly dropped and I couldn't figure out why. I was getting ready to have a tech come over take a look but before then I decided to separate the modem and router to a different outlet and sure enough speeds spiked. I had these plugged into a multiple outlet bar along with my soundbar and TV. Modem and Router weren't getting enough power plugged in with everything else.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Router
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Router- can’t tell a difference in Distance might be better if my house wasn’t brick. Everything else works good, good UI and led makes it look cool.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
FAST WiFi 6 Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Where do I start? Great product that provides amazing fast internet across my whole house, without the need for boosters or extenders. The RGB lighting is an added bonus. Plus easy setup with the app makes this an easy recommendation.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
An affordable next-gen solution
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this router overall, and even happier that I can use my old router with ASUS's AiMesh to extend my wifi into my garage using the same network credentials. It all works seamlessly, and the speeds are great.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Fast and Easy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace a Netgear Nighthawk AX8 that was buggy. It was very easy to setup and I get descent coverage (not as much as the netgear). But it easily covers my 1,700 sq. ft. house. It just works.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Shop worthy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got this unit for a metal shop just under 3,000 feet, and mostly use it for cameras. It’s doing its job by keeping the bandwidth up even through metal.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
ASUS UFO !!! out of this world
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an amazing little router. I have always been an ASUS fan and my last router was awesome and this one is even better. Super easy setup and so customizable..it makes it seem like my connection is faster than it is.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Fast & Reliable
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing router! Does everything I need it to, and ASUS offers an amazing UI and abundant features in the myASUS app to manage the router. Never had a problem until a power surge, but I’m always going with ASUS for networking.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Fast download
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm pleased with my purchase. I recommend this product to everyone.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this router, this is the 3rd one I have bought to replace the router in my business and home and provide wi-fi to my church's fellowship hall.
I would recommend this to a friend
Rated 5 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased at the Bay Shore Store, it replaces an earlier ASUS Router purchased at another Best Buy location. While this new router was an improvement, the first one was exceptional in performance for over 4 years.
I would recommend this to a friend
Pros mentioned:
Range
Rated 2 out of 5 stars
died after 1 1/2 years
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it was fast, with low latency and covered my entire house but earlier this month it gave out with no warning or reason.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear yourlocalpootis, We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2102064882-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ:How to improve Wi-Fi Connection https://www.asus.com/us/support/faq/1047919/