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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,695 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a nighthawk that just didn't work for our home, this is super easy to set up and runs great. No issues with speed or buffering and no longer having constant disconnect issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the Bay Shore Store, it replaces an earlier ASUS Router purchased at another Best Buy location. While this new router was an improvement, the first one was exceptional in performance for over 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing speed and can handle a ton of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a reliable FAST WiFi router that can handle a lot of devices look no further. I've used Asus routers for 10+ years now and not only have they been reliable, rarely ever drops any devices. I did about 3 months of research on different brands, tri-band, all the latest and greatest Marketing Fluff and came to a conclusion that the Asus AX5400 is a great buy for the speed, ability to handle tons of smart devices connected to it without breaking a sweat. Plus Asus offers free internet security, parental controls, allows you to optimize performance, it's just a great router. I went from averaging 120Mbps at 50ft to 350+Mbps at 50ft with my HP work laptop, every corner of my home has increased speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ASUS over NETGEAR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a netgear AC1750 ($150) 3 weeks ago and spent forever trying to get it to broadcast the speeds that I was receiving from my ISP. Finally netgear said that they would replace it, but wanted me to pay to ship it back to them. Since I was still in my return window, I returned it to BB and got this bad boy. Installed, updated firmware, and off to the races. Not only does it do it’s job as a router, the iPhone app UI is hands down better than netgear. I wish I went with this one in the first place!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guided to this router Best Buy online. Supposed to cover 5000 feet. I bought this to be able to operate a new garage door opener. By cellular phone. Opener app shows weak wi fi signal in garage which limits range of door opener

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    a good product from Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router very fast and got very good range . It far more better than Asus AC 86U (the one it replaced) . But with $20.00 more I have a better choice with Asus AX5700 with slightly faster and got a better range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to function. Don’t have too much to compare it to, but no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient router for gaming & net safety needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is aesthetically appealing, has an array of options and settings you can play with, and pretty efficient in serving it’s purpose. The app is good if you know what you’re doing. For beginners, It could definitely be better in explaining the functions and all the various things the settings can change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router- can’t tell a difference in Distance might be better if my house wasn’t brick. Everything else works good, good UI and led makes it look cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best router experience so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast speeds. My wired connection to my ps5 gets close to the speeds i subscribe to (~900Mbps). Wireless devices get about 600Mbps. Very easy to set up. Happy with product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Try it out, you will love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Well deigned also. I went from a spectrum router tho so big difference is noticed for sure! And the app is a great extra feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Provided a soild upgrade for good price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up. Wifi 6 appears to have boosted my speed by about 60 mps as my max speed was about 160 prior, then after this router I could get 210ish. A lot cheaper than other options. So all good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for Gaming.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a gaming router to see if it would really improve my gaming experince. So far it has improve with speeds. Also was simple and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great high end router. The new king of gamer route

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking so far. Much better than nighthawk. Simple setup and gui. Very easy to setup even the more complicated features. Fast and it doesn't factory reset daily which is a major plus. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this unit for a metal shop just under 3,000 feet, and mostly use it for cameras. It’s doing its job by keeping the bandwidth up even through metal.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased this due to my internet provider router not reaching my upstairs rooms well. This did provide a stronger signal and I would recommend for a house up to 1800 sq ft.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast Reliable Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, and super simple to set up as your primary router or add as part of a mesh network. Also, cool lighting that clearly let's you know whether you are connected or not. Priced right, too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Super fast and easy to setup router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works amazingly. Does more than i need it to, which i like to have extra features to tinker with. Also is super fast. It's everything i expected and more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set up. It has worked flawlessly since I hooked it up. All we do is stream and it handles the entire house with 2 teenagers perfectly. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this router has been flawless and easy to work with. The mobile app makes life easier because I don't have to run to my desktop PC to log in and make changes as needed.

    I would recommend this to a friend