Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,695 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet Router

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the router works great in spite of Suddenlink. easy to set up and provides complete service to a 3000 Sq. Ft. home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Router

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for gaming and just about everything, Asus router app for installing updates and changing settings from your smart phone is amazing. No issues and easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Perfect upgrade, easy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Had all our devices hooked up in no time. The router handles them all with ease. No more hiccups or dropping off. Everyone's happy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A solid option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router that provibes excellent coverage and speeds. I thought the led lighting would be a bit much, but it has grown on me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is everything they say it is, a wifi 6 connection is as fast as wired in my house and I have Cat5e everywhere. I even like the silly LED eyes. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first AX and ASUS router. Very easy to setup. Tested connection speed is much better than my AC3200 bought 2.5 years back. Great speed for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ASUS rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Excellent coverage throughout the whole house. Looks nice too. Same day delivery from Best Buy. That part was a bonus...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS at your rescue.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Net gear router had lots of issues with DHCP and lease release but this router with the great price solved my issue.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great & fast router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy and it seems faster than my old Netgear. There are more features than I'll use but it's been a solid router and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great buy for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A straightforward process of having the router setup and working. Takes less than 10 minutes! Bandwidth and speed is a 100% improvement, no more buffering!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed difference between Wi-Fi 5 and 6 with my provider is noticeable with this router compared to old Linksys. I purchased 2 of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi hifi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over my 2 year old dual band. Little hard to connect some devices on dual band though. Turn off 5 gig band is difficult to find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router. Great boost for our internet connection. Highly recommend and also got on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but a major flaw

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, just sucks that some of the features are locked unless you agree to the terms of service of a different company not related to the router. They may be able to see your data, no thanks… lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of its available options and Wifi 6, this was hard to pass up, for the price. Easy to setup, easy to use and the performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Perfectly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is definitely one of the best I’ve ever owned. There have been no connectivity issues across any devices. It runs games on my laptop and my fiancés laptop with ease. When we needed to download the big new Minecraft update, we plugged our computers directly into it and got blazing fast speeds. Even after power outages, there have been no reconnection issues. This is a great purchase for those looking for a good internet experience at an affordable price. Great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Excellent Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Very good range and security. Speed is excellent. Plus there are other services available, should a user desire them. Overall an excellent router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement router so i was looking around the market and stumbled on this. Its a really good router that gives me lots of control with the software thats easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than expected

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to write a review after this router blew away my expectations. My old nighthawk was rebooting and locking up, I have 25 devices connected and two extenders and a plug extender so I didn’t have to drill any holes. Replaced with this router and it’s amazing. I disconnected the extenders, this is in the front downstairs room, and I current get Wi-Fi out to my back corner of my yard about 150 feet and one house between away.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    No Warranty help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month and one day after I installed this in my home it stopped working. It was wonderful until then. Hooked up my 5 year old Asus router and got back online. Tried all the troubleshooting and resets, and nothing. 2 hours spent on phone/chats with both Asus and Best Buy..both finger pointing each other and no help. 2 year warranty means nothing. Your time means nothing. I would stay away from both Asus and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shannon V,

      We're sorry to hear that the router stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      Please send us an email at customerloyalty@asus.com and include the case number "N2305049616-0019" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus