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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,691 reviews
  • Rated 5 out of 5 stars

    ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good throughput. It works as i had hoped it would.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working after about 6 months due to an Asus IT issue. Their support team wasn’t able to correct the issue and had to submit a higher level ticket. That left me without WiFi for an expected 4 to 6 days. I’ve disconnected it and gone with a different brand. I’d return this item if I could. Total waste of money and time

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Susan K,

      We're sorry to hear that the router stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      Please email us at [email protected] and include the case number "N2305049616-0024" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ASUS FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and ASUS Mesh makes it easy to extend coverage throughout the house. Without or without custom firmware, lots of controls to dial it in. Great for gaming, surfing and high demand households.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rgb leds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can configure the led colors and even turn them off completely for a stealth appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was very easy to setup. The app is user friendly and the lighting on the front is easy to customize and turn off if you like.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit pricey but definitely worth it no lag anymore and everything loads instantly now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Internet beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and easy to set up router that achieves gig speeds. ASUS provides a great product in this beast of a router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked better than expected!! Would recommend whem implementing a mesh network.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, provides very fast connection with gigabit internet service. Relatively easy to setup, with many features for the advanced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried another brand. Retuned it and I decided to go back to ASUS. Found this router after reading some of the reviews. Got home and immediately installed it. No problems or hassles. Wow, what was I thinking trying to switch. This router was $100 dollars less expensive than the last one I bought and easy to set up. No issues up to this point and it has a very nice look. All in all, I’m very happy with the purchase and would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Awesome router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, great performance, used for gaming on pc and you can set priority to the gaming pc or mobile gaming to reduce lag on those devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been an improvement over my last Asus AC3100. Better coverage & quicker speeds. The lighting also looks nice at night.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great and Easy Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy router to setup. Alot of settings to tweak it to your own desired settings. Doubled my wifi speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are ever having any issues with Wifi... buy this. You could probably bury this in the back yard and it will still give you better connections and speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Router is a beast!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is a beast!!! Perfect for gaming and wifi range is legit. Running the fastest I ever have on my home network!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great, no complaints easy app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, replaced old linksys, no complaints about speed within the house with 15+ devices. can buy another to have a mesh network

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far. I purchased this to be a node in a mesh system. Set up was easier than expected and it has worked flawlessly since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great Unit, But Cheaper Options

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought multiple routers and mesh network systems in the last month or so from various retailers to try out which one suits my needs. I will say the router performed great in the house giving me optimal WiFi speeds all throughout the 2nd floor of my house acting as a second router upstairs. The reasoning behind my rating is because the price. I bought a Tenda AC23 router as well, that one performed better than this one but being 1/3 of the cost of it. It gave me better coverage and better WiFi speeds when hard wired to it. If you're looking for a good router that has better performance than this one look into the Tenda AC23.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Fios 2G , Verizon router kept dropping. Purchased this 2 weeks. Haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router to replace my xfinity one. I can really tell the difference, and I’m able to adjust all the settings. Great product.

    I would recommend this to a friend
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