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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,691 reviews
  • Rated 5 out of 5 stars

    Solid router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router that has plenty of customization options. Setup is a little different but most users won't notice that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router. Cool lights.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i expected i wanted good wife coveagre and mesh capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. I have no issues with my services. I'll end up saving on monthly services (don't have to rent the router)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, worth the price .would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. First Wifi 6 router. Connects to multiple devices easily. Quick set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extending wifi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this instead of a wifi extender and works great, now have flawless connection on all three levels of our house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! Much needed boost from my comcast gateway. Love the design and lights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spects, great quality v price return. Would love a less flash design at a future iteration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many routers in my life, not only is this the most feature rich, it's extremely easy to set up, has dual wan and ethernet bond support, so 2GBps from the modem and 2GBps to the switch, wifi 6 is great, in every way, the ability to use my dns (pihole) only without major headache, portforwards are also super easy, security updates continuously which is also great.. this is honestly, by far, the nicest router I've ever had and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a great night light as well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as described. Resolved my Spectrum connectivity issues vs their router. I like the built-in VPN function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guna be honest i used it for like a day befor we switched to fiber optic internet so cant say i know much about it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your comments regarding the ASUS RT-AX82U V2 Router. Since you only used the router briefly before switching to fiber optic service, we understand you may not have explored all of its features. If you ever need assistance or have questions about its setup or compatibility, we’re here to help.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at [email protected] and include the case number "N2308024257-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Decent router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router if you get stuck and change change your dynamic IP the router has a WAN setting that needs to be switched form aggressive to continuous or normal. Router also has good security features like vpn

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router affordable good for gaming and internet devices friendly

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best Router We Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, improved speeds both wired and wireless and corrected some other network issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reccomend everyone to go with this one it’s easy to use great for gaming and regulating ur data.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Hassle free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple. We get excellent signal strength throughout our 2400 sq ft home

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and it's really fast. No loss of connection and easy to setup. Great range as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, No lag issues, Cool LEDs, Great parental controls

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty sweet Wi-Fi 6 router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus RT-AX82U router works really well for us. In our household, we have over 25 connected devices and several are AX / Wi-Fi 6 compatible and was very easy to set up. We did keep the settings from our previous Asus router so that made the transition seamless. We have this router set up with another Asus router, so we have an Aimesh system and it was so easy.

    I would recommend this to a friend
  • Cons mentioned:
    Lag, Price

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with internet now with lag spikes. Little on the expensive side but so for so good

    I would recommend this to a friend
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