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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,695 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Fast Fast and easy to setup. Great coverage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router. I am a life long ASUS fan. Excellent UI. Mobile app works fantastic for full router control. I have hd no issues in a 3 story small duplex. WiFi is everywhere we need it. I did run an aimesh unit to the basement it is a RT-AC68P just for my office servers (3) and work laptop and personal laptop and multiple tablets and Roku, absolutely no issues. fast fast fast.. AImesh was very simple and works great. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Asus routers are the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router., always feel better when buying routers made by ASUS, they do an excellent job in this area. Was able to bridge another old Asus router to it to extend the range in a bedroom in the back corner of the house away from the main router but that computer still can pick up this router the primary. Good value compared to the more expensive versions of these pieces of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Asus AX5400

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been solid, best range i have ever gotten out of a router. Super fast wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my older TP Link router with something more modern that also had mesh support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has it all! ASUS hits another homerun with this router...for the cost it's a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic router - really fast and AIMesh support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Router. I am using it as an edge router to a ROG AX-11000 and it was so easy to enable AIMesh. Flawless operations from a wifi perspective. I am also using a ethernet 1gbit cable for the backhaul and that works great as well. After you enable the AIMesh, simply attach the cable from the LAN on the master to the WAN on the AX5400 and it automatically understands that it's a backhaul port. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and looks cool. Asus has never let me down especially with CS ill continue to choose asus products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router for home use. Speeds are matched according to your plan. Setting up is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for a gamer household.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, maxes out my isp speeds over Wi-Fi and has an amazing user friendly interface, even a great mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Much easier to setup than Nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased not only my wifi speeds but also the coverage in my home. Well worth it. Easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS WiFi router was a great addition for my gaming household and provided many additional features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get connected, excellent for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, worth the price .would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, No lag issues, Cool LEDs, Great parental controls

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put 2 of these into an aimesh with ethernet backbone and couldn't be happier with my wifi connections now. I had Netgear R8000 and R7000 in Router/Access Point configuration but the Asus has blown them away so far with almost full connections and max speeds from the basement to the second floor! Impressed with the firware also except there is not a good app for Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the best routers out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just the looks, even the functionality is a overkill! I am loving this router. I could get this up and running in less than 10 mins. I set up a private cloud and connected my HDD. Now, I can access my files no matter where I travel. I no longer use public clouds (like dropbox, google drive, etc) since I'm very obnoxious about securing my private files. The speeds are pretty good and comes with 3 core processor. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for smaller homes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been great. The app makes network adjustments a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Good while it lasts

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a year and a half, then the random packet loss started causing stutters. Updated firmware, rebooted, trouble shot ONT, and reset router but nothing has solved it. Great speeds and coverage area but may have to replace it due to connection up’s before 2 years. It’s not repeatable enough to prove an issue on a warranty claim.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shimz,


      We certainly understand the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections and are built to last. If packet loss is a random issue, please check if the PC or device accessing the router is getting an excellent signal and internet service is working properly when the problem occurs since this may cause packet loss if internet connection is unstable. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Highly recommend to anyone looking for fast speeds with low lag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like riding a unicorn through a rainbow!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real mixed bag. On one hand, setting it up was like trying to solve a Rubik's Cube blindfolded, and the signal strength is weaker than my will to resist a bag of chips. But on the other hand, when it actually works, it's like riding a unicorn through a rainbow. So, if you're up for a challenge and don't mind some hiccups along the way, give it a shot. Otherwise, maybe look elsewhere, my friends!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pablo,

      Thank you for sharing your experience with the router, and we apologize for the connectivity issue you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1048876/ Asus