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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,691 reviews
  • Rated 5 out of 5 stars

    Routers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easier than netgear to setup. Great coverage. Love the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from standard that wireless gives you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi is definitely stronger. I'm happy. It's a good upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It’s easy to install. Great range it can work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS WiFi router was a great addition for my gaming household and provided many additional features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for a gamer household.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, maxes out my isp speeds over Wi-Fi and has an amazing user friendly interface, even a great mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great coverage, 2300sf ranch style home. No dead spots and great coverage outside the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi 6 uprade is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost doubled the speed of our download but still erratic on connection strength and distance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router, super fast with Wifi 6 5G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this ASUS router to replace my older router. Along with the new cable modem I purchased, the connection has been a lot steadier and when using the 5G mode way faster. I recommend this router, if you are looking to upgrade your old one. Make sure you go into your router online settings and customize the connection to suit your needs the standard settings it comes may not be suitable for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this thing is FAST! This thing destroys my old Nest WiFi setup. Also very easy to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a smart home this router is the best dual band router out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this i havent had any issues on my end with the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Asus routers are the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router., always feel better when buying routers made by ASUS, they do an excellent job in this area. Was able to bridge another old Asus router to it to extend the range in a bedroom in the back corner of the house away from the main router but that computer still can pick up this router the primary. Good value compared to the more expensive versions of these pieces of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy this not that

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, super cheap for what you get. Good coverage for the whole home. Bought two for total coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Good while it lasts

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a year and a half, then the random packet loss started causing stutters. Updated firmware, rebooted, trouble shot ONT, and reset router but nothing has solved it. Great speeds and coverage area but may have to replace it due to connection up’s before 2 years. It’s not repeatable enough to prove an issue on a warranty claim.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shimz,


      We certainly understand the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections and are built to last. If packet loss is a random issue, please check if the PC or device accessing the router is getting an excellent signal and internet service is working properly when the problem occurs since this may cause packet loss if internet connection is unstable. If you need further assistance, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Asus AX5400

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been solid, best range i have ever gotten out of a router. Super fast wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get connected, excellent for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Fast Fast and easy to setup. Great coverage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router. I am a life long ASUS fan. Excellent UI. Mobile app works fantastic for full router control. I have hd no issues in a 3 story small duplex. WiFi is everywhere we need it. I did run an aimesh unit to the basement it is a RT-AC68P just for my office servers (3) and work laptop and personal laptop and multiple tablets and Roku, absolutely no issues. fast fast fast.. AImesh was very simple and works great. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic router - really fast and AIMesh support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Router. I am using it as an edge router to a ROG AX-11000 and it was so easy to enable AIMesh. Flawless operations from a wifi perspective. I am also using a ethernet 1gbit cable for the backhaul and that works great as well. After you enable the AIMesh, simply attach the cable from the LAN on the master to the WAN on the AX5400 and it automatically understands that it's a backhaul port. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, and has a really cool LED light function. Zero issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Works until it doesn’t.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn’t. Had it for just under two years. Was solid. Worked perfect. Then it up and died out of the blue. Burnt out, no power to it at all. There was no reason for this. No electrical fluctuations, no thunder storm, just randomly died.

    No, I would not recommend this to a friend
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