Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,690 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Underrated beast
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this router because i needed something good enough for gaming. It delivered in all aspects especially prioritization. I chose the RT-AX86U because it was only $20 more for the extra tech on it which would cost way more on a different router. Funnily, RT-AX82U experienced less or none wifi packet loss compared to RT-AX86U. Would I buy it again over RT-AX86U? Definitely, its an amazing router and delivers on all fronts.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Rock solid
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using this as my primary router and its been nothing but solid. I get the full speed from my ISP that I’m paying for over wifi. Using another router as an aimesh node with this with no issues. I have a secondary internet connection and this has loadbalancing and failover. This also has a VPN function with openvpn so I can access my home network from anywhere.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Asus > Netgear
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace a Netgear Nighthawk X6. It is infinitely better. Tons of features (especially for gaming). Very useful app. And it looks cool as hell!
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Excellent and easy to set up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the easiest routers to set up and signal strength is beastly.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to get set up and running works great in our home
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Good router.. maybe great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The router works well. Easy to set up. Works well for me. Range in the house is good 1800 square feet not a massive home. No issues with devices connected to router wifi or wired. Game PC is wired to router and the other is on wifi with no complaints ecat for internet connection un related to router. Costs a little more for features but otherwise better than my Lynksys that just passed away.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Fixed my Wifi network problems
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this yesterday, I'm happy with my purchase.
Previously, the router I had was a Asus N56U doing router work (using OpenWRT) and a TP Link AP for wifi. And it did a decent job, just with minor quirks. For example, Chromecast would buffer every 10-20secs during a Youtube Livestream and always lag behind a mobile device (ex. streaming it to a phone would be ahead by 3secs give or take on the same Wifi network). Gaming on the Nintendo Switch (Smash Ultimate for example) would have a sudden lag every time someone used VoIP (again on WiFi). Oh did I mention VoIP also would have buffering issues as well (Messenger/Wifi Calling)?
Despite the issues, OpenWRT did alleviate much of these problems because it was even worse using the CenturyLink Modem (despite the fact that it was NEWER than the N56U). Multiple streams would cause issues by either buffering or dropping the quality to 480p. Voice calls would buffer and slow the network, gaming on wifi sucked, downloads slowed down, etc.
The custom firmware helped with bufferbloat by using Cake for SQM. But the issues persisted and would always annoy me when it happened. I've used that for about 3yrs and just adjusting settings to improve performance. But there's only so much you can do...
Well, I bought this and had to adjust some settings to make sure it didn't interfere with other wifi signals and bam! it does. Does everthing perfectly and all the issues i mentioned have gone away. Honestly, its overkill for what I need. The biggest improvement wasn't AX/Wifi 6 or OFDMA or maybe MU-MIMO, but my guess is the processor and QoS. The N56U had a 500mhz processor and for multiple streaming devices (I have at least 3 devices streaming in the home) that takes a toll on it. This one has a 1.5Ghz tri-core processor. And it handles multiple streams like a champ along with gaming and calls. QoS is a bit more smarter? I guess... It gives me more options but just using Traditional QoS instead of their Adaptive QoS is good enough. Not as good as cake sqm but it does the job fine.
Only issue i dont like is Asus collecting information if you use any of their "performance" and "security" settings, and as someone mentioned, it makes the router not worth it if you dont use those settings. But for my use case it's great and in the future i will plan on using custom firmware on it for long term use. Very pleased.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Amazing modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to set up
Blazing fast Wifi Almost a Gig a second
very cool form factor
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 5 out of 5 stars
The best router
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best router fast and long distance signal, smart design and quality
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Works as it should
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should-I'd expect nothing less. It's only been a month, but hopefully I'll get a bit of life out of this one.
I would recommend this to a friend
Pros mentioned:
Range, Speed
Rated 5 out of 5 stars
A beast
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its fast, reliable, has good range, and lights up all purty. Whats not to love?
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great gaming router
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic. Very fast and as a gamer I love how many options to control prioritization of devices.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Buying another one!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is excellent. I have over 60 devices connected to it and it doesn't skip a beat. I have the traffic monitor running and if you like to configure your devices, this will give you many tweaking options. Only negative I have found is it doesn't appear to support the RIP protocol. If it does support RIP... I have yet to find it.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Asus and wifi6 great combo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great router easy setup. Gest coverage replace my wifi5 router well worth the investment.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Range
Rated 5 out of 5 stars
Excellent Gaming Router
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Gaming Router. It has great range and was very easy to setup and set a password.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Asus product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this router, I ditched my old netgear nighthawk for this one and it is 1000% so much better. Internet runs smoothly and so much faster, I’ve had this in my house for months and never one problem, so I bought another for my parents. the app is simple so use and overall I give this product a 5 star for sure!
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Very nice!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well so far it seems far better than my rt-ax58u. Range is better and covered the entire house, even the garage where no router ever would cover before. Turned my rt-ax58u into a mesh node, and also my old rt-ac68u. Now the whole house has no weak spots at all! The only thing I don't like is that it has no indicators for the LAN ports telling you which ones are plugged in. Don't know why Asus cheaped out on that part.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Poor Support for Expensive Routers
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These manufacturers sell expensive routers with zero customer service support. I called customer care for help, provided the serial number, and confirmed the warranty. When I requested assistance, the representative said they needed to restart the system first before proceeding. After waiting on hold for a while, the call got disconnected with no follow-up. Instead of dealing with these overpriced routers, I’m considering switching to my internet provider’s router for peace of mind.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Siva,
It is our sincere apologies that you are experiencing issues with your router and that you have encountered difficulties in contacting our technical support staff. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please send us an email at [email protected] and include the case number "N2307045372-0004" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
BEWARE OF ASUS
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never write bad reviews, but my experience with ASUS has been appalling. Out of nowhere, my relatively new router stopped producing networks in either 2.4 or 5ghz. I call ASUS and they tell me to mail the unit in for repairs (the shipping paid by me), as the warranty is about to expire. I do as they say, within the timeframe they recommended so as to not let the warranty expire. This whole ordeal means weeks without wifi, by the way. I then get an email from ASUS support charging me the price of a brand new router, claiming the warranty was expired all along. This was along with processing fees supposedly mentioned in the terms and conditions, the link to which required an ASUS login and password, so I could not access it. This is scam-like behavior by ASUS, and I will avoid all their products like the plague in the future. If you must buy an ASUS product, have no faith in their support or repair capabilities.
This review is from ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Router with Life time internet Security - Black
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great Router Option
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great router option, but if you see a deal on Asus RT-AX86U take that. Is a lot better. RGB Light on this router are just ok.