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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,691 reviews
  • Rated 4 out of 5 stars

    Router Routes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some work to configure with optimal multiple physical connections to an existing EERO network and separate Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup. This thing has a great mobile app where you can control everything about the router. The range is very good with this router as well. I really like the RGB lights, and I noticed a great improvement in my online gaming after switching from a Motorola modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast wifi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable wifi connection . Downloading at 325

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weak wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looses signal strength after one room,15 down and up

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Asus router. I have always been a Netgear fan until the I bought the nighthawk and it lasted only a year. I decided to try this Asus AX5400 get much better download speeds with using lan cable and WiFi from this router than the nighthawk. If your in the market for a new router you will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to this. Different from my last router. This one has much more to offer and that is why I am still getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ASUS Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did the setup and my son was there and he seemed real satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD, exactly what I need. 5 starts. RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi stability.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with the NETGEAR Nighthawk AX5400, but wifi kept dropping. Switched to ASUS and saw a significant improvement in wifi stability. The ASUS app is also easier to use than the NETGEAR app. Overall, better than the Nighthawk for a similar price. It also aesthetically looks better than the Nighthawk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It allows multiple devices to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from netgear router after continuous problems with the qos feature killing bandwidth across all devices. This router did not disappoint. I’m getting much faster speeds than I was with the comparable netgear router. Qos is very easy to configure and now can game while other devices are streaming with no noticeable lag. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent enough router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine after I have it reboot every other day, which you can schedule in the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Asus router you can have. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    easy setup.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should. the range and speed are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it is worth the price and quality not bad.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Buy this router instead of faster internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to order faster internet because I got lag here and there during online gaming. A friend suggested a gaming router even though I bought my old router only a year ago. This Asus router ended any lag I once had. Streaming movies, whatever is now reliable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stop researching and purchase this router Now!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have around 40 devices connected to this router and have gig internet. This router is amazing. I have owned many routers and this one is hands down the best. I configured the router to utilize my existing ssid and password and all of my devices connected with zero issues. Highly recommend to purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great router!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to replace the one my ISP provided. I'm only paying for 200mbps but with this router I'm getting close to 500 Mbps. The 5ghz range isn't that far but that's pretty normal. The app works pretty well. Might buy another to extend the 5ghz signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi-fi router for everyone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received 15% off from customer service by recycling ♻️ my old router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi Asus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, price and quality. recommended.................

    I would recommend this to a friend
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