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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,691 reviews
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Not very good at range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed was great when close, but looks like my home is to big for this router, my old ac router had farther range.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about your experience. This is absolutely not the kind of experience we want any of our customers to have. There is a lot of factors that can affect the signal from not broadcasting as expected. Please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Improve reception- https://www.asus.com/support/FAQ/1030608/ Asus

  • Rated 4 out of 5 stars

    Good, not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works as advertised. It’s not quite as fast or full coverage as I’d like, but it’s good overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router! Asus makes very reliable routers.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome range, great VPN, easy setup. I only buy ASUS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The software is better than Netgear's.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking, well built, and it has a very mature software. Also, don't throw away your old ASUS router, you are able to use it to set up an AiMesh network that cover your entire house.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great for gamers...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This route it was a really good purchase. We bought it for a son who is a gamer. We were having a lot of issues with the one we were using with our cable company. With this new router we haven’t been having any issues were having in the past like the internet dropping and connection issues. It’s a bit pricey but it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Wi-Fi strength and no issues best gameplay out of it

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Top performer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Netgear nighthawk ac2300 before and it just couldn't handle the work load. Always gave me problems and especially was terrible for gaming. I used mine for Hardline with Cat 6A cables and just lagged like crazy. Swapped for the Asus and would tell anyone its a way better experience. Never had an issue with lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I recommend it for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ffggg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Should have purchased sooner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 6 year old Asus router and I should have made the purchase sooner! My old router seemed to cap out at 400mbps (pay for up to iver a gig). When I switched it our for this one, I get over 900mbps easily. Would definitely recommend to anyone looking for a reliable, fast router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great router with great speeds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. I feel like a hypebeast for buying it but it's cool so what. I like how many ethernet ports there in the back. It really does make sharing my connection with my different devices through hardwire really convenient. I also like the RGB of course. Easy to setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive upgrade!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a huge upgrade to our connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, syncs with older router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh that asus routers give is better than any other system

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    ASUS Router Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very expensive router, but was purchased based on other reviews for it's ability to broadcast very great distances, unlike most built in routers that come with modems. It does what's advertised, and all settings can be modified by the owner. I am supremely impressed, but be prepared to pay for its ability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little Hiccup BUT WORKS PERFECT NOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive setting was on by default but after turning it off it worked like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    New Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up - simple directions. Find it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless streaming of movies while playing video games at the same time .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus AX5400 Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router and an upgrade from the ISP provided modem/router that we have been using for the past few years. We are getting great download/upload speeds however there some parts of the house (3,000+ square feet) where the signal is weak. Looking into purchasing another compatible router to setup a mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value for what you are getting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a troublesome router that cut the broadband speed and Wi-Fi quality after an update. This router is amazing, and has a ton of features you can set specifically for games if you wish, plus you have a built in firewall and a lifetime coverage of Trend Micro anti-virus monitoring built into the router (Okay so it might share browsing habits, but then your computer web browser and phone have been doing that for a decades), menus and sub menus take some getting used to, to find what you are after compared to some other brands GUI interfaces, port forwarding for games profiles and can be specified to a device IP. Only negative I can find is the huge amount of information and navigating to what you are trying to find is a bit tricky sometimes, but it is just a matter of getting used to the interface. I'm really happy with this purchase, quick to setup, and so many options available either expanding the network through mesh, or just with the current hardware settings that can be adjusted.

    I would recommend this to a friend
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