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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,695 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. It's a little tricky to set up the advanced features and the app doesn't work on my phone, but as far as basic set up, it was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Good ASUS product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good even better than the last ASUS Router I had, which was struck by lightning. No more dead areas and so far, I have no longer needed the signal extender, yeah!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best wifi6 router in the market for the price. With the look i can play video game all the time. never got disconnected since i purchased. fast with my iphone12 wifi6

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable and reliable.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable, fast, and backwards compatible. Can run PC, 3 TV's, and 3 smartphones while streaming 4K and not even a hiccup. Best paired with Frontier's 1 Gigabit speed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always conduct research.. good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. I did a lot of research before purchasing such an router. The signal coverage is good, the app that you control it with is awesome. The features are plentiful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the best in its class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi router is my favorite so far. The OS is customizable with clear information and is fast. I easily get 600+ Mbps up and down in most rooms in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great expensive router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up this router after everyone logged off from school. Easy to set up, change admin password, and reconnect in about 10 minutes. Range is excellent and haven't had any drop outs.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Amazing router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a month and so far I'm very impressed. I like the option to separate 2.4 and 5ghz channels. No lag while streaming HD TV from the farthest point in my 1500sq ft home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router at a great price with expansion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and lots of options for AiMesh and works great across the house! Can't suggest it enough! Great coverage on 2 floors and lots of different options to choose from.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something else.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS products only have tech support for the "life" of the product; keep that in mind. I am rebooting this thing constantly and the app is... okay at best. Has a lot of bells and whistles but falls short on the basics.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Megamanxero,

      We're sorry to hear that you're having issues with the router, and we apologize for the difficulties you have encountered with our support team. We would like to make your experience with us a better one.

      Please email us at customerloyalty@asus.com and include the case number "N2307045372-0006" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of the best performing router at this range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tried numerous wifi 6 capable routers-- I must admit that this one from Asus gets overlooked. Solid performance with robust apps for windows, iOS and android.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old router where I would lag when someone was using Netflix and I was simply using a browser. I have not experienced any lag issues and the display is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade away Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Apple Airport hardware and I’ve doubled my speed. I also enjoy the fact that I can turn off the internet to specific devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Couldn’t be happier with the performance of it, and would gladly buy another Asus router. This is my third, and the other two are still working great as media bridges.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    New wifi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great for having multiple devices! My old device would always lag while playing the xbox,with this onenl i have no lag

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a nice upgrade from the Netgear nighthawk we purchased five years ago. The range is good throughout the house both upstairs and downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dark vader

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is product is awesome ! I haven't had any problems to date with this The speed is wonderful definitely worth the money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this was tired of paying 5$ for a router rental fee from our ISP swapped it out and this just made everything better by far, less buffering on NETFLIX and so forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS router is great at broadcasting my WiFi signal and having the ability to prioritize gaming is a plus. The mesh capabilities are excellent, providing whole home coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall solid router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good router. Signal strength is good and so is transfer speed. User interface for admin is not the best, but it has all the features needed. Had one instance where the 5ghz connection vanished for a bit, still don’t know what happened.

    I would recommend this to a friend