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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,691 reviews
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking router with amazing capabilities. It has worked great for my house and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! I thought I had a nice router prior to getting this one. I was very wrong. This is a beast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AC AX parental control bandwidth throttling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router with great AC and AX performance. 2.4 and 5Ghz seamless operation. parental controls and bandwidth throttling on apps and clients.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works perfect for streaming my Oculus Quest 2 via Virtual Desktop for playing PCVR games!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because my console kept disconecting in the middle of game play. Completely solved my issuse and now my whole house has quicker internet!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wide range high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my son for Christmas and he loved it he actually hears it around with him when he visits us and it covers the whole house high speed

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and our WiFi connection improved throughout our house. This is what we needed with remote school, work and all of our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplified networking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Verizon Router that died. Much easier to manage. Comes with a Phone APP.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    nice router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice router easy to set up the app has different settings to allow people to use your wifi for certain period of time which i like

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast. Bad Router before this I believe it was linksys one that I ended up exchanging for this. Very pleased with this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been completely transparent, i never have to deal with it since i set it up. Great router, lots of advanced tutorials online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working properly after only 4 months. Intermittently loses wifi, range is less than what i had with my Netgear.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zipk,
      We regret to learn that you are experiencing connection issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2105041787-0035).
      Thank you for choosing ASUS.

      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1030608/ Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool router and great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi router for the bucks. Before this I have the Verizon router which is terrible, this one can make sure you get the speed you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! We use a lot of devices and I work from home. The router is in the basement but the signal reaches the farthest end of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ax5400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router, so many great features! Wifi6 so 5400mbps wireless! I bought the for my quest2 to stream games from my OC. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router per a computer wizard’s advice. Fortunately he installed it for us! It works great with 1gig internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is located in basement of fairly large two story home and we get great speeds throughout the entire house now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good Router it does what I say it does a Wi-Fi is incredible I use it for gaming only

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    BEAST!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a BEAST of a router!!! No more buffering when using my streaming devices. I have over 15 devices and not a single one skips a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is FANTASTIC! I got this at a great price and my coverage at home had never been better!

    I would recommend this to a friend
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