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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,695 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplified networking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Verizon Router that died. Much easier to manage. Comes with a Phone APP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router. Gave me huge boost in internet speed coming from old fios one. I have 35 devices connected and they all run smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what it do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works reallly good would love help finding modem for CenturyLink, but until then still renting bs. Help me out geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good Router it does what I say it does a Wi-Fi is incredible I use it for gaming only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerat signal. Works perfect for my smart apartment! Plus the AiMesh is crazy great for full coverage signal of your whole home!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful router that can handle a lot of devices hooked up to it without slowing down internet speeds on WiFi connected devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant change in wifi signal way stronger than it was before. Gaming prioritized. Able to game with multiple devises going on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, lots of features, the exterior light took some time to get on board with, good UI to enable features. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is FANTASTIC! I got this at a great price and my coverage at home had never been better!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Lasted Almost a Month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least it died within 30 days of my purchase date, this thing has worked great for the whole month up until around 3:00 a.m. last night when it just up and died. Verified with the internet provider that there were no issues and also worked with their tech support who told me to return it to Best Buy since I still could easily. I will probably repurchase this because of all of the value that it offers as far as features, however, I will be buying the extended warranty.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TheBuck,

      We are terribly sorry the device stopped working and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.

      We are recommending having the unit return to Best Buy for servicing under the ASUS warranty. You can also have the unit send to ASUS for repairs. If you need any further assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New WiFi Router working fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi router is doing its job with out any problems. Geek squad installed it and all is good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast,wifi6!,great interface!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed for me out does my previous net gear nighthawk! Plus I really like the multi function interface!! Great buy in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent! I was having an issue with my old router and WiFi access so I decided to upgrade. I’m very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and reliable! I had a problem with setting it up, but that might’ve been due to my inexperience with WiFi routers

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. I have 1 gig speed at home and able to receive over 500mb in my furthest upstairs room. House is approx 2800 sq ft.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    doubled my wifi speed and range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router performs exactly as described - very easy to set up, and my kids and I can all stream/play online without interruption

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router! I used it to replace the cheap router that Spectrum gave me and my speeds increased 10 fold!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Wifi 6 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, has increased the speed, and wifi connection in the house, Has a lot of equipment, no lag, interruptions, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Route away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app that it comes with. Very easy set up and straight forward with a bunch of great options. Very secure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well i use it for my att fiber internet. Very easy to set up and manage

    I would recommend this to a friend