Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to upgrade our WiFi especially since we’re in a bigger home. This helped and working for us
I would recommend this to a friendASUS AX5400 Dual Band Mesh WiFi 6 Gaming Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have concrete walls and the signal pass with no problem to the back area of the house. My steamers kids loved.
I would recommend this to a friendGaming router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one of the best router i ever have. Recommended.
I would recommend this to a friend- Pros mentioned:Setup
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment. Easy setup, smooth admin portal and good phone app.
I would recommend this to a friend Please don’t buy this router.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.February 22, 2025 Router worked for under two hours. The range was worse than the old spectrum router I was going to replace it with. I had no signal. I connected the old internet router and presto I once again have internet. I should have have listen to the many bad reviews. I still gave it a chance but, I now regret the purchase. Will be returning this router tomorrow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SergioM,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are unable to establish a connection. This router works with Spectrum internet services. To resolve this, check if the security credentials from Spectrum matches the router's configuration. Additionally, place it in a central location within your home, away from walls and obstructions, keep it elevated off the floor and away from electronic devices that may cause interference. If the router is running with an older firmware version, update it to the most current version posted at: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/helpdesk_bios?model2Name=RT-AX82U . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Speed
Life changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from just a regular modem and adding a router made the world of difference
I would recommend this to a friend asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but i think they need more cover range, my house is 2000 sqt f and on some point the internet is lag or cut out, but other in that its ok
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JuanB,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105041787-0031) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Great Router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Speeds went from 10.4 to 283msp download. Wish i would have bought sooner
I would recommend this to a friend Great Gaming/Multi Purpose router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily a great purchase for the price point. I have owned a Netgear Nighthawk and had consistent issues with the router shutting off a lot. This router has great features such as direct ethernet prioritization built into the router. The QoS is easy to set up and ASUS has been a reliable brand that I have owned for the last 7 years. Hard to go wrong when picking this router.
I would recommend this to a friend- Pros mentioned:Speed
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet is so much better and it looks really cool on the shelf!
I would recommend this to a friend - Pros mentioned:Ease of use
ASUS Router AX5400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. My first time using ASUS products. I am very pleased so far. Easy setup!!
I would recommend this to a friend Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Everything has been working well. Gives a fairly strong signal almost anywhere in the house.
I would recommend this to a friend- Pros mentioned:Performance
Worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everythint about it, zero issues. Love having the leds going
I would recommend this to a friend - Cons mentioned:Lag
Great for gamers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for gaming. It works great! I haven’t had the lag I once did with my older modem.
I would recommend this to a friend - Pros mentioned:Speed
wifi crazy town
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast very fast, do know not a lot of range. overall very happy with it and the app is very useful
I would recommend this to a friend - Pros mentioned:Performance
Monster setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this thing is definitely a beast. I checked reviewed and I haven’t seen one unsatisfactory
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Fast and simple to setup. This is the main router with 3 other Mesh-ed ASUS routers.
I would recommend this to a friend HOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product and i love the design and look this product is well wortg the money
I would recommend this to a friend- Pros mentioned:Speed
Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed al the issues I was having with netgear and Linksys routers. Simple setup great speeds
I would recommend this to a friend - Pros mentioned:Ease of use
Fast and easy to set up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly extended my range and easy to set up. I love the fact I can add on other routers as needed.
I would recommend this to a friend