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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2691 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,691 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everythint about it, zero issues. Love having the leds going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best router i ever have. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Trash router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but keeps disconnecting once a day. Trash router and skip this trash router

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect router for our needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to ramp up our wifi! Gaming and computers, TV along with phones works perfectly, all together.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with the performance of this router! Great speeds all over my house, which is 3 floors.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Speeds went from 10.4 to 283msp download. Wish i would have bought sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to upgrade our WiFi especially since we’re in a bigger home. This helped and working for us

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs well and router interface is friendlier than prior Netgear

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, stable, doesn't drop connection like other routers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nifty little guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reach isnt far enough to go though the whole house but it works alright other wise and looks good with the mounting by the tv

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChristoferS,

      We are sorry to hear that the signal is weak in some areas of your home. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2308024257-0002) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ASUS AX5400 Dual Band Mesh WiFi 6 Gaming Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have concrete walls and the signal pass with no problem to the back area of the house. My steamers kids loved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ASUS Router AX5400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My first time using ASUS products. I am very pleased so far. Easy setup!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works well for our home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wi-Fi. It does it’s job at a good price. Gets great range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOT BUY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and i love the design and look this product is well wortg the money

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great for gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming. It works great! I haven’t had the lag I once did with my older modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    wifi crazy town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast very fast, do know not a lot of range. overall very happy with it and the app is very useful

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Monster setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing is definitely a beast. I checked reviewed and I haven’t seen one unsatisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming/Multi Purpose router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily a great purchase for the price point. I have owned a Netgear Nighthawk and had consistent issues with the router shutting off a lot. This router has great features such as direct ethernet prioritization built into the router. The QoS is easy to set up and ASUS has been a reliable brand that I have owned for the last 7 years. Hard to go wrong when picking this router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster than my other one.. Very happy with this. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming router. Would highly recommend if your looking for one.

    I would recommend this to a friend
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