Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, and ease of use. Many customers also appreciate its range, setup, and coverage. While some find the price a bit high, most don't report issues with connectivity or lag.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get set up and running works great in our home
I would recommend this to a friend - Pros mentioned:Speed
Asus AX5400
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! Faster!! Only gaming!! Yea I feel better speedtest 980 but my real T-1,200 okay!!
No, I would not recommend this to a friend - Pros mentioned:Range
Better range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for better range. So its better than my last one. No problems so far.
I would recommend this to a friend - Pros mentioned:Performance
Beast Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best router hands down. I have had many routers. This is once again the best
I would recommend this to a friend - Pros mentioned:Speed
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is a beast! I have had no problems since purchasing it and it is extremely fast
I would recommend this to a friend Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's a good router, but I couldn't figure out the setup. So i returned it for an netgear.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lori D,
We appreciate you sharing your feedback on this model and would like to apologize for the setup issue you've experienced. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2308024257-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Wifi space craft!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Works as intended. Lights may be annoying for some. I would buy it again.
I would recommend this to a friend Great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router and has really improved our ability to game online
I would recommend this to a friend- Pros mentioned:Range
Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Great range and it looks really cool. The LED is changeable.
I would recommend this to a friend - Pros mentioned:Ease of use
Great fast router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, easy to configure. Getting great speeds with Spectrum ultra wifi 400/20
I would recommend this to a friend Avoid if you have Sonos speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IT network consultant. This router is very good, however, if you use Sonos wifi speakers, this router doesnt work with them. My Sonos beam worked, but my Sonos One and PLAY:3 would not. I had to downgrade the firmware on this router to an older December release. Asus support didnt get back to me so I returned this router. I bought the Asus 86U and it works perfectly. I would suggest avoiding this router if you have Sonos devices.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm truly sorry to hear that it didn't work perfectly with your Sonos Wi-Fi Speakers. I will be letting the related department know about the issues you
were experiencing for continuous improvements to the product line. If you have any technical assistance with your new router, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Range
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a router. No drop offs, I have wifi all the way to my truck in my apartment complex.
I would recommend this to a friend - Pros mentioned:Speed
One of the best routers to connect more than 15 th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best routers to connect more than 15 things at once I like it is excellent
I would recommend this to a friend - Pros mentioned:Speed
Go buy it at bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best router for gaming and streaming content ......fast fast fast.........
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. Excellent app to set it up and change settings
I would recommend this to a friend Cant go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good router for gaming i highly recommend it.
I would recommend this to a friend- Pros mentioned:Ease of use
Very nice router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, and a way easier to use admin menu than my old Netgear router.
I would recommend this to a friend Good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a vast improvement over Netgear routers I've previously used.
I would recommend this to a friend- Pros mentioned:Speed
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and my internet speed improved immediately....
I would recommend this to a friend Fast reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I bought this for gaming and it does a good job
I would recommend this to a friend