Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 6532136
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. Excellent app to set it up and change settings
I would recommend this to a friend - Pros mentioned:Range
Better range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for better range. So its better than my last one. No problems so far.
I would recommend this to a friend - Pros mentioned:Speed
Asus AX5400
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! Faster!! Only gaming!! Yea I feel better speedtest 980 but my real T-1,200 okay!!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Wifi space craft!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Works as intended. Lights may be annoying for some. I would buy it again.
I would recommend this to a friend - Pros mentioned:Speed
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is a beast! I have had no problems since purchasing it and it is extremely fast
I would recommend this to a friend - Pros mentioned:Range
Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Great range and it looks really cool. The LED is changeable.
I would recommend this to a friend - Cons mentioned:Compatibility
Avoid if you have Sonos speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IT network consultant. This router is very good, however, if you use Sonos wifi speakers, this router doesnt work with them. My Sonos beam worked, but my Sonos One and PLAY:3 would not. I had to downgrade the firmware on this router to an older December release. Asus support didnt get back to me so I returned this router. I bought the Asus 86U and it works perfectly. I would suggest avoiding this router if you have Sonos devices.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm truly sorry to hear that it didn't work perfectly with your Sonos Wi-Fi Speakers. I will be letting the related department know about the issues you
were experiencing for continuous improvements to the product line. If you have any technical assistance with your new router, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and my internet speed improved immediately....
I would recommend this to a friend - Pros mentioned:Ease of use
Great fast router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, easy to configure. Getting great speeds with Spectrum ultra wifi 400/20
I would recommend this to a friend Fast reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I bought this for gaming and it does a good job
I would recommend this to a friendGreat Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t dropped signal since I got it! Great router!
I would recommend this to a friend- Pros mentioned:Range
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a router. No drop offs, I have wifi all the way to my truck in my apartment complex.
I would recommend this to a friend - Pros mentioned:Speed
One of the best routers to connect more than 15 th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best routers to connect more than 15 things at once I like it is excellent
I would recommend this to a friend Frustratingly bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly needs to be rebooted to improve WiFi performance, and has completely froze up at least twice in 6 months. Asus routers used to be reliable, now they are as useless as Netgears.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JDecker,
We apologize for the connectivity issues you're experiencing with the ASUS RT-AX82U V2 Router and the inconvenience this may have caused. This is not representative of our typical product quality. To resolve the issue, please refer to the troubleshooting steps in the FAQ below. If the problem continues, don’t hesitate to contact our support team at https://www.asus.com/us/support/CallUs for further assistance or repair services.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2305049616-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a vast improvement over Netgear routers I've previously used.
I would recommend this to a friend- Pros mentioned:Performance
Love this wifi router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying out a few this one seems to be the beet one.
I would recommend this to a friend - Pros mentioned:Ease of use
Very nice router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, and a way easier to use admin menu than my old Netgear router.
I would recommend this to a friend - Pros mentioned:Range
New router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, updated router. Covers a wide area. Recommend
I would recommend this to a friend - Pros mentioned:Speed
Go buy it at bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best router for gaming and streaming content ......fast fast fast.........
I would recommend this to a friend - Pros mentioned:Range
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this works very well has good range and coverage in my home,
I would recommend this to a friend
