Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Big WEEFEE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi is very capable with this router. It is nice to have an access point as well set up if you have a larger home.
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great whole house device works as intended very good wireless!
I would recommend this to a friendBest wi fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, start working instantly, price fair for good coality
I would recommend this to a friend- Cons mentioned:Connection
Might work for you, didn't work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning. I had trouble with getting devices connected. Once connected they wouldn't stay connected. Read various things on support forums about iPhone settings causing issues, never figured it out. My email to Asus support was unanswered.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having the connection on this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Gamers Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wired router for gaming. The WiFi is geared for gamers.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router has sped up the connection so well! We are really impressed!
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome finally I can get internet every where in my apartment!!!
I would recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic router. Great features. Great build quality.
I would recommend this to a friendWorks excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for anyone in a big house.. works perfectly fine.
I would recommend this to a friendGreat router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage area compared to others. Great transfer speed as well
I would recommend this to a friend5 star
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router! Perfect for use with multiple devices.
I would recommend this to a friendThumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic router with good range at a great price.
I would recommend this to a friendgood router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really like this router, it works well and it has pretty color.
I would recommend this to a friendRouter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works well. At times drops signal but then comes right back up to full strength.
I would recommend this to a friendGreat router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, however decided to use netgear due to better reliability.
I would recommend this to a friendConnect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me time before I even had time to set it up. But hopefully it’s the best. Paid extra power have a lot to connect.
I would recommend this to a friendGreat value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from netgear ac1900. Better value than netgear AX series.
I would recommend this to a friendAvoid, died in a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in mid-June, it quit a week later, dead. I sent it to ASUS as an RMA, mistake, don't ever do it. July 7, still no ETA on getting it back. Piece of junk, don't buy it. ASUS customer service, worse.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James S,
It is really unfortunate to hear that your router stopped working after a week of use. Usually we recommend returning defective products to your place of purchase if you are still within the return window but since you sent it to us please check the status of your RMA using the link found below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2305049616-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Check Repair Status: https://www.asus.com/support/repair-status-inquiry/
It doesn’t talk or fly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Syfy looking thing almost expected it to talk to me, but set up quick and works great! Oh but it doesn’t talk
I would recommend this to a friendGood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff I really like it works well looks great
I would recommend this to a friend