Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
ASUS RT-AX82U
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent signal, operating @ 2.4gb, making changes to smart TV requiring resets? Returning for another brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James B,
We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2305049616-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent purchase for myself and family. Great price too
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our reception on our TV and Laptops have increased ten-fold...
I would recommend this to a friendGood Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good signal, can receive signal in a very far distance
I would recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another ASUS. Made a ASUS mesh network at my house. Great stuff
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router is amazing i don’t loose connectivity at all
I would recommend this to a friendNice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product would buy again Wife is happy with this
I would recommend this to a friend- Pros mentioned:Ease of use
Longing for the older models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, but I feel their older routers were better.
I would recommend this to a friend Excellent Broadcast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in broadcasting WiFi signal throughout the house
I would recommend this to a friendGood Product for a Fair price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product from Asus as usual. I would recommend to anyone that is looking for a good router at a good price.
I would recommend this to a friendDebrajean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made all the difference in our WiFi in our home.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good works as described a+ would buy again fast shipping
I would recommend this to a friendYes, you have the Correct info.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again through ignorance or stupidity this is A Gaming Router for Xbox not PS5 although if you are technically minded you may get upgrade to Your PS5. Asus's Technical Support was The Worst I have ever tried to translate out of the Philippines. I would stay with Net Gear Products and not listen to The 20 year old kid in The Blue Shirt
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Omalley,
It's unfortunate to hear about your experience with our customer service. Is the router not connecting your PS5? Have you tried to connect via an ethernet cable? If you need technical assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
yup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. I like the parental controls it gives. I have the kids devices on a schedule.
I would recommend this to a friendDisappointed in the wifi capabilities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for 2 story homes! You will need a Aimesh system set up which will cost you either 3-400$
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range is decent, could be better. I love the interface that asus uses for their network settings
I would recommend this to a friendRouter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV reception went from fair to good. So far so good.
I would recommend this to a friendRouter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far wish it had more than 4 ports is all
I would recommend this to a friendDoes what it is supposed to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Does a great job with data distribution.
I would recommend this to a friendStable connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. The connection is very stable and fast.
I would recommend this to a friend