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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,695 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works perfect! First time setting up a router and it was super easy, easy to use app used to set up, RGB control on the app is super cool

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Decent range, fast speeds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent range, super fast speeds. Perfect for wifi 6 devices

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! Good coverage and good speeds. The control panel is also very nice and feature packed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    No problems at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Has great range and connects with my video door exceptionally. Tons of adjustments you can tinker with to set how you like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I should of bought this Router long before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's highly recommended if you are looking for a router that won't break your pockets. Love the feature that has its own gaming port, which improved my connectivity for gaming. Awesome Buy thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the extra bucks, a worthy upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, finally getting the speed I'm paying for. I also updated the modem to Arris SB8200. The router does all I need and I'm extremely pleased. Streaming 4k flawlessly and wifi6 with no dropouts, it supports all my devices old and new. I setup my old RT-N66R upstairs in AP mode and there isn't a dead spot in the house. Then there is the design. Asus has had some bad press lately due to support issues and problems with DNS but this router setup with no glitches.Their routers have always served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mine in place for almost a year and got a 2nd one for my Daughter's home. I have recommended this for a number of people who have all been impressed by the increased coverage over their previous routers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Using as mode works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review on its own. But works great as a hard wired node to other asus router. Fills my whole home and backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing performance and control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. It took my lackluster Xfinity 2 Gig service and turned it into a well-oiled machine-like experience. Better, more stable speeds and distribution. Stronger, faster WiFi and gaming is just that more enjoyable. Love this router and company.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this item. The set up was super easy, and it gives us great signal strength throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is the best 5 star is pretty, you can manage it very easy with and app and it cover a lot of area

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, looks cool & works amazing! Perfect addition for my place & is much better than the standard spectrum router. 0 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This router solved all of our streaming issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the streaming services that we had, our old router could not keep up (lag time, slow launching, dropping off). This new router was easy to set up, with no connectivity issues for our older Vizio tvs and multiple Amazon firesticks. Gone are all the streaming issues. This router's speed and coverage area is everything that we hoped for. Household interference is zero.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router lots of great features with app..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the app and update the Firmware!! Replaced the Spectrum router with this and haven't looked back! Good range,a slew of features,and mesh compatibility. I was suprised to find how many of the hidden features I am using through the app. The parental controls are great if you have a tween. Also loving the guest wifi feature and the vpn. For the price, features, and how good it works cant beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed

    Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because Cox's panoramic all in one kept dropping devises from the DHCP and constantly disconnecting all together. Set this up and haven't had a problem since. The range and speed are excellent. The setup is easy. I have not tried the mobile app as I have not had a reason to. This router is pricey but does exactly what I bought it for. Only issue at all is one of the older laptops will not connect to it but that's prolly just the laptop wifi a little outdated. Connects fine with external adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat looking router, cheaper than a few I saw in store. Customizable RGB is cool, I use it as a guide light when I need to use the restroom and don’t want to turn on my bedroom light and wake myself up, lol. Seamless setup with Spectrum, Asus router app is super easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    ASUS - RT-AX82U lives up to expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a reliable router to allow me to discontinue the monthly router charge on my municipal utilities charge for my 1 Gbps fiber connection. The RT-AX82U was easy to set-up and has been working without needing to be reset since installed six weeks ago. I am getting WIFI speeds of 482 Mbps download and 493 Mbps upload on my MacBook Air about 20 feet from the router on a lower lever. Very happy with router's performance. It also looks impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    WiFI 6 + gaming router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Although I am an advanced user /network pro. I review test routers as if I am a novice that way I can recommend to clients. I will say setting up is easy using the asus router app. Speeds are amazing even when. Compared to Asus enterprise grade wifi6. As this router doea have the 160 hz band. Per specs this router is upgradeable to 6e no known date of firmware release for that. I would recommend this router as it's will not break the bank but provides same as more expensive routers out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Awesome router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It was easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works magnificently. I am far from being a techie but when I called the company's connection number, the gentleman talked me through the connection procedure. And he was very patient with me regarding following his directions.

    I would recommend this to a friend