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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2695 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,695 reviews
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficiently supplies wifi for all 3 levels of my house. App to control it thru my phone is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Router extraordinaire

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty powerful. It was able to provide fast service throughout the whole house. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    P surprised by quality, speed, simplicity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Very easy set-up. My high dollar tri-band TP Link router died. I made the wrong assumption that there top tier product would have great customer response and warranty turnaround, disappointed at best. Had to purchase a new router ASAP for home office, this was available in store. I must admit I prefer it, simple, super fast speeds, great coverage. May have found my new favorite brand.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Outstanding device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by this little router. First off, it is much smaller than I thought even after seeing photos. Not a pro or a con, just something I remember thinking when I first unboxed it. Second, the range and speed on this is great. I was worried I was going to have to go with a mesh system when I moved but this thing is keeping up no problem. Third, it looks super cool! I replaced another Asus router with this one so setup with the app was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value excellent speed, moderate range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and app is user friendly . Excellent speed for gaming . Connectivity issues with one of my older tv upon reconnect it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and comes with a neat little app for remote management

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good range ,and speed. Love the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gaming router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works as described, visually pleasing and the app makes everything much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to setup and configure, the mobile app is really efficient and helps significantly when doing a 1st time setup or monitoring / tweeking settings. The range is solid, and mesh setup was easy as well. Lastly, you can turn off the rgb lights if desired. With that said, this router was almost returned because my laptops kept getting knocked off and then couldnt connect to the WiFi 2.4 or 5ghz. Hilariously, the issue stemmed from a corrupted firmware preloaded and even an update didn't resolve. I had to reset (wipe and reconfigure) it for the router to work. Also, QoS is decent but you don't really need it with a gigabit connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    A good, reasonably priced router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid connection, long range, easy to set up, looks really good in a room. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi router for the money. Easy smart phone setup. Had house on line in less than 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described. Easy connectivity, range was excellent and speed is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Get connected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is the best. Super easy install, cool color display, works perfectly with app. Haven't had any issues with this device. Can do everything with the app to test upload/download speeds, ping, packet loss, deactivate any device connected with just a click, and so much more. This router is the best one I've come across you won't be disappointed. It's a little pricey but you definitely get more than what you pay for with this one. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router. Solid connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running over 802.11 AX 1.2gbps no issues while gaming. No packet loss or signal issues. No jitter either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two of these routers. I upgraded to this one when I got gig fiber internet. It has worked with no issues for almost 4 years and I get excellent wireless speeds throughout my house. My sister started having issues with her internet, and after checking her router we figured out her old router was the issue. I purchased this one for her and she now gets get advertised internet speeds over wifi across her entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Linksys for some years I noticed that our router wasn’t functioning properly. After careful consideration I looked into the ASUS ROUTER. It was easy to install and start. We have several electronic devices and I must say the connectivity is excellent. There is no lagging. Websites load super fast and gaming is smooth. Aside from great connectivity it is also a great buy. So far I haven’t experienced any issues. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router for my ps5 and home use for many devices laptop, streaming tv, cell phones we have. I previously had a net gear router and it was good but at times would need to be unplugged/reboot.This ASUS router is awesome and can be controlled with the app and handles plenty devices at once online gaming is a breeze and noticeable smoother. Definitely recommend this router

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great router, no issues Good features, good flexibility, reliable

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great Performance and Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Wifi 6 router, has great range and super fast speeds. Super easy to setup using the Asus app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Router!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router is amazing, very friendly to use, the set up process is easy, and the range its very strong.

    I would recommend this to a friend