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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,693 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two of these routers. I upgraded to this one when I got gig fiber internet. It has worked with no issues for almost 4 years and I get excellent wireless speeds throughout my house. My sister started having issues with her internet, and after checking her router we figured out her old router was the issue. I purchased this one for her and she now gets get advertised internet speeds over wifi across her entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item. It makes my internet faster and no lag at my game.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great, I am very pleased. There are 3 people that are on the signal with multiple electronic devices and streaming. There is no gaming. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cromulent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage. Easy setup experience from the Cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Lander

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice performance. Easy to install and fast connection

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Asus router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router i have ever. Used. Android setup is great. I recomond thus router

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great Performance and Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Wifi 6 router, has great range and super fast speeds. Super easy to setup using the Asus app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Router!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router is amazing, very friendly to use, the set up process is easy, and the range its very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router for my ps5 and home use for many devices laptop, streaming tv, cell phones we have. I previously had a net gear router and it was good but at times would need to be unplugged/reboot.This ASUS router is awesome and can be controlled with the app and handles plenty devices at once online gaming is a breeze and noticeable smoother. Definitely recommend this router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Get connected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is the best. Super easy install, cool color display, works perfectly with app. Haven't had any issues with this device. Can do everything with the app to test upload/download speeds, ping, packet loss, deactivate any device connected with just a click, and so much more. This router is the best one I've come across you won't be disappointed. It's a little pricey but you definitely get more than what you pay for with this one. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    It’s fine enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid choice. Good range and good speed. There are some issues with firmware and needed an update. Issue with speeds going thru walls at a distant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Speed and colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually great, easy to set up, and gives good signal all through out my house. Colors are a nice touch too

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have google fiber for isp, need new routers since my existing mesh was wonky latlely. This router replaced 2 google marshmellows(AC2200).i cant believe the difference this made. Im speechless in that i thought my google devices were Ok, boy was i wrong. Highly recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Linksys for some years I noticed that our router wasn’t functioning properly. After careful consideration I looked into the ASUS ROUTER. It was easy to install and start. We have several electronic devices and I must say the connectivity is excellent. There is no lagging. Websites load super fast and gaming is smooth. Aside from great connectivity it is also a great buy. So far I haven’t experienced any issues. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router with many features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I’ve had this router for about a month now and I have no complaints. The app is pretty cool and it has different modes depending on your needs (Gaming, streaming, file uploading, etc.) I’m not sure if switching between modes actually does anything, haven’t tested it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second router i purchased. I dont recommend using optimum’s free routers, they just are made to limit your internet speeds no matter the fastest most premium option they offer. Amazing product that carries 4 ethernet ports and has great app functions that include gaming optimizations as well as a pretty good virus security function.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Good buy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. The range of signal is awesome. I also like the look☺️

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase of ASUS-RT-AX82U AX5400 Dual-Band Wifi 6 Router. The internet speed after connecting to ASUS router increased to 520+ Mbps which is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Perfect for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 yr old Netgear R7000 with this Asus Ax5400. Needed the new router as I switched to 1G optic fiber. The netgear couldn't handle the new wifi 5 and there was still lag with the upgraded net when gaming. The Asus has a dedicated gaming port, no more lag, nice fancy colors, no dropped wifi issues w/ my daughters iphone and mac any longer. Highly recommened for all the gamers out there and the wifi is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router easy to setup, Increase networking speed. Extremely nice unit.

    I would recommend this to a friend