Customer Ratings & Reviews
- Model:
- RT-AX86U Pro
- SKU:
- 10906761
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been happy with the router. We tried one other brand and it did not deliver! We keep coming back to Best Buy!
I would recommend this to a friendGood Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, provides stable and fast wifi connections without cutting down the download speed of our hardwired in PC's.
I would recommend this to a friendASUS router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and compatible with existing linksys mesh system with NORDVPN.
I would recommend this to a friendNew Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Replaced a Spectrum router and have had no issues.
I would recommend this to a friendDecent, not great but decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed and range arent quite as good as i had hoped but has been working for what we need it for.
I would recommend this to a friendGreat (features/speed) + Frustrating (dropped Wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this just over a year. . Had Netgear/TP-Link expensive dual-band routers before, but this router has best features and network setting options & controls. What’s frustrating is intermittent Wi-Fi connection drops to home devices and phones — will be solid for days, then some intermittent drops (see smart device disconnect/reconnect warnings), then utter loss of connection taking everything wireless out. Luckily for this router I have TV/computer hardwire connected or I’d trashed it. Have kept firmware up-to-date, tried numerous suggestions on ASUS forums regarding wi-fi
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SukItCronus,
We sincerely apologize for the connectivity issue you're experiencing with the ASUS RT-AX86U Pro router and for the inconvenience this has caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2303028931-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my wifi router to this. It changed tge whole house wifi experience. No more delays. Best investment for my internet
I would recommend this to a friendASUS Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far, only been 3 months but seems to be stable and not needing to reboot like the netgear.
I would recommend this to a friendAsus great router and interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has a great interface. Both on mobile and computer. Has more features for free than others. Easy to configure devices.
I would recommend this to a friendAmazing!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 I love this router for my two story house it works wonders!
I would recommend this to a friendGreat quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Quality, easy to set up and savings all in one place
I would recommend this to a friendVery impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this product and im happy i decided to get it! Well worth the money!
I would recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade from my old Wi-Fi 5 setup. Does well with multiple users watching YouTube and tic tok videos
I would recommend this to a friendOh well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item unused. Was able to get my existing unit working
I would recommend this to a friendBest Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Router I have from this brand, it is very good, I highly recommend it
I would recommend this to a friendWifi signal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong wifi signal. I can use up to 4-5 devices at a time.
I would recommend this to a friend- Pros mentioned:Setup
Good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Easy setup. Love the asus app good price .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DylanR,
Thank you so much for the feedback, We are glad that you are happy with this product. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2108015343-0008) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Best Bang For The Buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is probably the best router for under $300 and maybe even under $400.
I would recommend this to a friendGood features, with some downsides
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, app is glitchy. One unknown device connected to network, I blocked it from app, away from home, it showed blocked… when I got home, it showed connected. Lacks option to assign frequency to devices(smart connect). I prefer certain devices to only connect to 5ghz. A bit overpriced for what it is…
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Radu Z,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308022157-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042433/
A stand-up buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is pretty speedy with its low latency. The AX features seem to help with speed somewhat.
I would recommend this to a friend