Customer Ratings & Reviews
- Model:
- FX706HE-211.TM17
- SKU:
- 6464212
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ASUS TUF Gaming laptop's performance, large screen size, and build quality. Many appreciate the upgradeable RAM and the crisp graphics and sound. However, some customers point to the battery life and the laptop's weight as potential drawbacks. Concerns were also raised regarding heat and fan noise under heavy use.
This summary was generated by AI based on customer reviews.
Poor laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop if you don't have any plans on gaming or anything like that, it couldn't handle ps remote play and the graphics were horrible
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working used it 5 times ... then best buy says you can't return past 15 days well ok so now i have to waiting 4 weeks for it to be shipped and repair
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. Can you please provide us with more information on the issue you're experiencing with this model? We would love to have your issues resolved in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Nvidia graphics card.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics card is not installed properly I have no idea who to contact to go through the warranty process.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the graphics card failed to work. This is absolutely not the kind of experience we want any of our customers to have. Is there any error code in device manager? I'm happy to troubleshoot further with you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Performance, Screen size
Excellent Powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the large screen on this laptop. I didn't feel the need to ever have an external monitor. Battery life is excellent. didn't seem to struggle with CS GO, LOL, WOW, Battlefield 1, or anything else I could throw at it.
I would recommend this to a friend - Pros mentioned:Build quality
Great Mid Range Gaming Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The need for power of a gaming laptop is based on the types of games you play. If you are a Ultra High graphics junky then this laptop may not meet the needs. However, for most gamers and many of the popular games, this laptop will meet the needs. While an i7 processor would have been nice, the current generation i5 in this machine holds its own against previous generations of i7. Also, the graphics card is very good. Another nice bonus is the ease to upgrade more RAM, add an NVME drive and/or a standard SSD. Upgrading isn't dead! The screen is large and very clean. Highly recommend!
I would recommend this to a friend SLOW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW! The 3050ti is BAD! Go with the 3060 model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this laptop for 3 years now and it has been great for gaming and animation related stuff. Highly recommend!
I would recommend this to a friendA great starter gaming laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve own several high end gaming laptops and I gotta say this one is no slouch it’s great and has enough power to run most games mid/high now the down side is the vram in the 3050 ti, it’s way too low and bottlenecks itself and I would suggest getting another ram stick too because 8 gigs doesn’t cut it for gaming now a days other then that the 6 core i5 processor is really good and it has expandable storage for an nvme which is awesome and the ssd in it already is supper fast!!
I would recommend this to a friend- Cons mentioned:Battery life
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Ubuntu 21.1, not earlier versions. The only other distros I tried were the latest Mint and the LTS Ubuntu. I changed keyboard settings (stopped the changing color) in Windows and it carried over to Linux. Initially battery life was less than 1 hour, but a couple of charge/drain cycles brought it to a couple of hours+. The only negative is the screen isn’t as bright as I would like sometimes. It’s hard to see outside when my Mac shows up fine.
I would recommend this to a friend good laptop bad wifi card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything is perfect except wifi card. mediatek is worst
I would recommend this to a friend- Pros mentioned:Build quality
Bought it for light gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thing for light gaming and I’m surprised at how well the 4GB of VRAM Holds up, especially with medium to high settings pushing 60 frames or more. The build quality is nice along with some decent cooking for a laptop.
I would recommend this to a friend - Pros mentioned:Performance
Well-Rounded Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice well-rounded computer. It was everything that I had hoped for to replace my old laptop. Games that would run poorly/not at all on my past one ran stably on the TUF.
I would recommend this to a friend Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my 9 years old Asus ROG laptop. Setup was straight forward. Immediately ran some benchmark tests and was severally disappointed in the GPU performance. It is absolutely garbage. But wasn’t ready to throw in the towel just yet so I went ahead and threw in some new Corsair 16g sticks. Went back in to rerun the benchmarks and it blue screened on me. So I pulled the memory and I’m taking everything back tomorrow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hoss1059,
We do understand your disappointment with the GPU performance results from the benchmarking utility software.
Certainly, the laptop was designed as a performance computer.
To get a good GPU performance test results, please verify if the laptop is running with the most current OS update and no processes or services, like Windows update or virus scan are running in the background since this will greatly affect the performance of the video controller. Also, verify if the benchmarking software is running with the most current version that is compatible with WIndows 10.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Worst customer service experience ever!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars I would. In less than a month, my computer had a dead line of pixels across the screen and networking issues. Going though ASUS customer support in order to get a replacement was impossible. They only agreed to fix it. A BRAND NEW DEVICE. After finally receiving my computer back, They had wiped the computer but FAILED to reinstall the core software that it came with. I could not use any asus apps like ROG live service or even install the armoury crate. I also could not download any windows apps through the store. ASUS customer service was again useless here. I now have a computer that only half works "NEW" and cannot be returned. Worst customer service ever. For a company that is in such high regard amongst youtubers, it seems that great service does not translate to the average joe. DO NOT BUY FROM ASUS. Go with MSI or Gigabyte instead.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about the dead pixels and you are not pleased with our customer service team. Be assured that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to resolving this matter. Usually, replacements are done through your POP being that the unit was not purchased directly through us. If your issue was not resolved, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support