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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 939 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the TUF Gaming A16 laptop, highlighting its strong performance and solid build quality. Many appreciate the battery life, attractive price, and exceptional speed. Some users have noted that the laptop can get warm during demanding games and that the fan noise can be noticeable, while others feel that the storage could be larger and the screen brightness improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 939 reviews
  • Pros mentioned:
    Battery life, Performance

    Rated 3 out of 5 stars

    Asus Tuf A15 Advantage Edition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue screens quite a bit. I've never had a laptop with so many software bugs, but the battery is great and it runs games fine

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AaronD,

      We apologize for the inconvenience you've experienced with your ASUS FA617NT gaming laptop. While we're glad to hear the battery performance and gaming capabilities are meeting expectations, we understand how disruptive frequent blue screens and software issues can be.

      To help resolve the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405020642-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) -  https://www.asus.com/support/faq/1042499/ Asus

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus TUF A16 Advantage Edition (2023)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertized. With a little tweaking on battery settings the Asus A16 TUF Adavantage Edition ran video playback with sound at 50% and screen brightness 30% for about 7.5 hours. The laptop is easy to transport at just over 4 pounds and I like the tactile feel of the metal lid and trackpad. The side bevels look and feel sleek. The screen hinge tension is secure, easily opening with the front protrusion, and the screen frame itself is set vaulted away from the keyboard which I believe helps with viewing angle and cooling. (And looks cool) Vents on the bottom (2 fans) and sides allow for max cooling during gaming, but you'll want to find an outlet for gaming sessions over an hour as the dedicated gpu recommended for AAA gaming will use more power. Overall very happy, and the upgrade space for RAM and storage will make this a very capable little machine. 4 stars: I wish the speakers were a little louder. Also keyboard backlight is not programable, just 3 settings of all very bright white.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great For the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Laptop I received, hs great portability. It allows me to game on the go or easily move my setup between rooms or locations.It has Powerful Performance. This thing is equipped with powerful hardware that can handle demanding games and provide smooth gameplay. The Asus has great Versatility. In addition to gaming, this one can be used for productivity tasks, content creation, and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Laptop PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don’t like about the pc is the base of it gets really hot. Overall performance is very good and I’m very happy with it would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming laptop (My first gaming laptop) for two purposes: To record music using a DAW software for music projects and light casual gaming. After doing extensive research online, this model from Asus provides the necessary hardware, RAM and power from AMD radeon cpu and GPU for my needs and i'm very happy with it and runs like a dream. Will buy another Asus gaming laptop again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Only if you see in a promo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Loud average. Pre-installed software isn't the best (I needed changed the SO). Battery is OK for the type of PC. I see The worst is the temp, is to high!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great product! Poor battery life :(

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to upgrade, and handles games well. Has an unfortunate battery, but the charger isn’t too bulky to where it’s annoying to carry around. I can’t recommend if you don’t want to keep the charger with you at all times.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Good gaming laptop under $1k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop for under $1000. Solid CPU and GPU with 16 gigs of ram(minimum needed for gaming). Easily add a Second hard drive for more storage. One downside I found is the Screen could be brighter but as long as it's not in direct sunlight it's OK.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good for both School and Gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for about 4 months now and it's pretty good when it comes for gaming and daily life stuff. Probably the only downside is probably the fans get a bit loud sometimes but nothing insane on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    7700s gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming laptop. From fortnite up to cyberpunk 2077 this thing will run it all with no issues. Recommend having the ram upgraded to 32gb.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Just amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen good performance very happy with it…..

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Top-Tier Gaming Machine Engineered to Survive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great gaming laptop capable of running 2024's most demanding games, including a maxed-out Baldur's Gate 3, and the ASUS A16 delivered. Excellent and affordable gaming machine, at least with the sale running when I purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 1 out of 5 stars

    Sad purchase and the worst of my life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in August, but have only used it a total of 5 times. The first time I didn't notice anything strange, the second and third time I noticed that it got too hot and the battery lasted only an hour, without even using games or heavy applications, only with google. Today I used it a couple of times and I could recognize worse problems. The screen flickers without apparent sense, parts of the screen appear in white and others in black, the whole screen turns black from one moment to another. I do not live in the United States and it was a friend of my mother's who was able to buy it and bring it to Peru. But it has been the worst money my father has ever had to spend in his life. It has been more than 60 days since the purchase and I just noticed the failures because I didn't want to use the laptop so much so that it wouldn't break and only for university work (making maps and using Zoom). Now I can't even use google and type because the color changes on the screen prevent me from doing so. I really don't know what to do or how it would be possible for BestBuy to accept the return. I am too sad because my father saved for a long time to be able to buy me this laptop. I hope someone can help me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fatima L,

      We sincerely apologize for the issues you're experiencing with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm.

      To troubleshoot the display issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401010186-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015072/ Asus

  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop gaming pc I ever came across!! If your looking for a low budget pc that will give you what you want I highly recommend buying it quick with no hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just try the underdog!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Briefly, I did my research and took a chance with the 7700s (Underdog fanboy of AMD who almost gave up and went to RTX 3036). The choices quickly narrowed to this and the Lenovo LOQ 8th gen AMD 5 and RTX 4060. I ended up buying both because my daughter needed a PC too (IFYKYK). This thing smokes the 4060 on the Ryzen 5 8th Gen.It also outruns my PS5 and with the PSVR2 adapter it wins there too. Just FPS faster. Bioshock Infinite autodetect max settings always above 110 FPS. Win 11 Beta. Wait for a sale and pull the trigger. Fast now and faster after updates.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great power and great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power for its price. Especially on sale! It crushes anything I've thrown at it from Doom Eternal to Cyberpunk 2077! When I run it in silent mode for mundane tasks like browsing and YouTube, it doesn't make a sound. Battery life is just ok though. I have smart charging turned on so it only charges to 80%, so the battery life is pretty short, however, I can't imagine it going much longer with that extra 20%. Love this laptop for a good mid-high range gaming PC

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful vibrant display, easy set up and long lasting battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN HANDHELDS IF PRICED RIGHT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you missed the $679.99 price with the 7700s GPU, on this laptop, I would say at this point look for something else. My case I was using the ROG Ally & Legion Go. I saw this Deal and just returned my handheld since battery life is not that great and got this instead with more juice and power. I travel so I found myself using my legion go at the table more like a laptop than a hand held. I paid $500 for it on Black Friday, I said screw it, ill wait for the newer ALLY X to go down in price or wait for the 2nd gen handhelds to come out to the market. If you are wanting raw HP and great graphics this is the system to go with. I wouldnt shell out more than $800 for this laptop if you missed the sale. Find one open box if you can or find other deals. Good Luck Hunting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Bought two for my sons for College. It is certainly portable being a laptop, but it's also powerful so larger than laptops with less power under the hood.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great laptop for fun and job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking into account the price I paid for this laptop, it is great. Haven't tried most recent games yet but the ones I tried worked perfect without any freezing. The screen is comfortable for eyes. Almost silent when doing office tasks. Graphics switches automatically when you start playing. Touchpad seems not perfect, right click button sometimes doesn't react when press lightly, but I use a regular mouse. So it doesn't annoy. Overall great universal laptop.

    I would recommend this to a friend