Customer Ratings & Reviews
- Model:
- FA617NT-A16.R77700
- SKU:
- 6560989
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TUF Gaming A16 laptop's strong performance, solid build quality, and satisfactory battery life. Many also appreciate its reasonable price, exceptional speed, sufficient RAM, and great graphics. However, some customers have noted that the laptop can get hot during demanding games and that the fan noise can be loud. Additionally, a few users feel that the storage could be larger, the laptop is a bit heavy, and the screen brightness could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Asus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Gaming laptop. Very high performance in all games!
I would recommend this to a friend - Pros mentioned:Price
Best Buy deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! My very awesome gaming laptop for the price that Best Buy offered to us for. My son loves it so far!
I would recommend this to a friend - Pros mentioned:Performance
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I've bought myself this year!! I love it
I would recommend this to a friend Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and handy im planning to get one again for my nephew
I would recommend this to a friend- Pros mentioned:Performance
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente laptop, I got it and it works great for everything.
I would recommend this to a friend - Pros mentioned:Performance
Great gaming at an awesome price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great gaming computer! Nice computer that can handle alot. Affordable; nice gift.
I would recommend this to a friend - Pros mentioned:Battery life
Excellent laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really good computer with a excellent battery life
I would recommend this to a friend - Pros mentioned:Performance
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming I really recommend, not problems
I would recommend this to a friend - Pros mentioned:Price
Great value and great specs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s an excellent machine for a great value
I would recommend this to a friend - Pros mentioned:Performance
Good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid device, good price. Store rep was very helpful
I would recommend this to a friend - Pros mentioned:Performance
New Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. So far working as advertised. Joe, in sales at Mesquite, very helpful and informative.
I would recommend this to a friend Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, just would add more RAM but great overall
I would recommend this to a friend- Pros mentioned:Performance
good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this laptop for about a month and have ran into 0 issues running any games
I would recommend this to a friend - Cons mentioned:Weight
Overall GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heavier than I’d like but it does everything I need it to do and more
I would recommend this to a friend - Pros mentioned:Build quality
Bought open box Returned faulty operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required extra setup when turned on because realized Windows could not be activated or was partially activated and after a few hours discovered some system functions would not work and required maintenance repair from manufacturer to software or hardware. Still Waiting on results from return of computer after 2 weeks. But the computer looked in good condition. Though only used it a few hours before noticing issues. So can't really give a full or accurate review of laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseph B,
We're sorry to hear that you received a notebook with a faulty operating system and we apologize for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. We understand that you have sent the device in for repair, and we hope that repairs will be completed as soon as possible so that the laptop can be returned to you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2403018946-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
ASUS Is Buns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid ASUS products like the Bubonic plague. Heat will slowly kill the adhesive keeping the IPS panel attached and will get damaged. Disabling 2.4ghz You HAVE to disable 2.4ghz, step down 5ghz to 802.11a/n/ac, turn off 801.11d, mac rando, roaming aggressiveness, and wake on * to improve network performance. Updating video drivers, will most likely cost you performance. A shame.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NeedToKnowBasis,
Thank you for your comment.
We certainly understand your disappointment with this laptop and the inconvenience this may have caused if you've had issues. All ASUS products undergo intensive quality control testing and inspections, and arebuilt to last. The screen being damaged with heat is a random problem, and the rest of the issues you have experienced with this laptop. The network problems may be related to a corrupted or outdated driver or Windows file, or a poor and unstable internet connection. ASUS provides warranty coverage for the product. We recommend you send the product in for service so the issue with the IPS panel may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Gaming Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An incredibly complete laptop, it covered all my son's needs
I would recommend this to a friend- Pros mentioned:Performance
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good performance gaming laptop! And good capacity storage!
I would recommend this to a friend - Pros mentioned:Performance
Laptop gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything super quick and easy to handled, I apreciatte it!
I would recommend this to a friend - Pros mentioned:Build quality
CPU bottleneck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 7735H is a really bad bottleneck for this one. It has a great build and the GPU is fine, but it does not work at it's full potential as for the CPU limitation. It's just a 6800H reformed and for this kind of specs, it lacks performance power.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lucasgfw,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405020642-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
