Customer Ratings & Reviews
- Model:
- FA617NT-A16.R77700
- SKU:
- 6560989
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TUF Gaming A16 laptop's strong performance, solid build quality, and satisfactory battery life. Many also appreciate its reasonable price, exceptional speed, sufficient RAM, and great graphics. However, some customers have noted that the laptop can get hot during demanding games and that the fan noise can be loud. Additionally, a few users feel that the storage could be larger, the laptop is a bit heavy, and the screen brightness could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen brightness
Terrible Quality, DO NOT BUY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the touchpad failed 5 months into having it. Now it doesn't even charge or turn on. Do NOT buy this laptop, as having looked at ASUS's RMA process and how they treated some customers recently, I'm just going to get my gaming laptops from elsewhere. They got my $1000, and they'll never get another dime from me. More cons: the display is dim even at full brightness, the graphics drivers crash randomly during many games that I never had the problem with before, the keyboard has bad tactile feedback, the speakers are anemic, and it feels cheaply built.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rartionalvoid,
Thank you for your comment.
We certainly understand your disappointment it this laptop didn't meet your expectations and the inconvenience this may have caused if you are experiencing several issues with this laptop. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. Issues you are having with this laptop are random problem. Typically, the system crashing on many games can be resolved by ensuring Windows, drivers, BIOS, applications and games are up to date. This laptop screen has a brightness level of around 300 nits. If you need more information or further assistance with the warranty for this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14-year-old son is very happy with his new gaming lab top and mouse. He is finally able to play the games he loves!
I would recommend this to a friendGreat computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming computer, bought it for my grandson and he is so happy with how fast it is and how wonderful the graphics are.
I would recommend this to a friendFair for gaming but not sure if it’s made right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good computer but my screws in the bottom keep coming off and part from the bottom keeepinv breaking causing me to have to fix it two now and it’s no fun
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lisa C,
We apologize for the inconvenience you’ve experienced with your ASUS FA617NT gaming laptop, particularly with the screws and bottom panel coming loose. We understand how frustrating repeated fixes can be and appreciate you bringing this to our attention.
For further investigation and to explore available repair options, we kindly recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2405020642-0039" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Lot of money, kinda disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As long as you don’t play games that are too demanding, you should be fine. I bought mine on Black Friday and it blew out on me last night and won’t turn on.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only qualm would be it restarts on me without warning at times I will adjust that so it doesn't happen though
I would recommend this to a friendNice gaming laptop for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my college age daughter. She was looking for a laptop she could use for school and do moderate gaming on. She is very happy with both.
I would recommend this to a friendThis laptop will make you stop looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product! It came with digital extras and I was able to play right away ;)
I would recommend this to a friend- Cons mentioned:Screen brightness
monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i cant plug in a fecking monitor it looks blurry and choppy on any resolution
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Martin W,
Please accept our sincere apologies regarding the display issue you are experiencing with the notebook when connected to an external monitor. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405020642-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - External Display Connection Issues - https://www.asus.com/support/faq/1047158/
- Pros mentioned:Speed
Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Great speed and monitor.
I would recommend this to a friend Solid Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my dad a replacement laptop at a great price. It works with a 100-watt USB-C charger, but I recommend using a 140-watt charger for better performance. He's also interested in getting into gaming.
I would recommend this to a friendPerfect Gaming Laptop for Beginner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my son as a present. He’s able to play Steam Games and use Roblox Studios. It does take a while to charge but we happy overall with our purchase.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, however it got lost in the mail and I did not get it in time for the holidays. I had to call and get it re-shipped
I would recommend this to a friendgreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price, this laptop gains alot with games that benefit redeon graphics, even in some games over performing the rtx 4060
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best camera for video calling but good overall.
I would recommend this to a friendVery good gaming laptop for it's price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap gaming laptop. Its been 2 months and I love this laptop. For it's price and performance, it's a great price. Very beautiful design as I love this design. It is TUF.
I would recommend this to a friendBest laptop hands down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming laptop and I absolutely love it. It has amazing picture and the best respond time when I’m playing apex legends. Hands down the best laptop ever
I would recommend this to a friend- Cons mentioned:Fan noise, Heat
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop makes a lot of noise and heats a lot I don’t like this technology I prefer intel that’s why I returned the laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adom J,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403018946-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Didn’t like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened but we probably got a defective device. It kept wanting to update even though it was already updated. Too many steps to take just to force reset that when we tried to do it the laptop froze. Returned it for a MacBook
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyla,
Thank you for sharing your experience with the ASUS FA617NT Gaming Laptop. We're sorry to hear about the update-related issues and system freezing, and we understand how frustrating that must have been. We also acknowledge that you chose to return the device, and we appreciate you bringing this to our attention.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2405020642-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Terrific buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value their customer with suggestion and provide excellent feedback on each and every product
I would recommend this to a friend